> Markdown version of [/jobs/ext/208584-production-support-engineer](https://www.wearedevelopers.com/jobs/ext/208584-production-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Production Support Engineer

- **Company:** MILLENNIUM
- **Location:** Miami, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Databases, Continuous Integration, DevOps, Perl (Programming Language), Python (Programming Language), Octopus Deploy, Windows PowerShell, Release Management, Standard Sql, Software Engineering, Tableau (Software), Datadog, Scripting, Kubernetes, Information Technology, Apache Kafka, Jenkins, Artifactory
- **Published:** May 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d785e7a61c323b5b

## About the Role

Do you have experience in Windows?, * Bachelor's degree in Computer Science, Electrical Engineering, or a related field.

 * Minimum 5+ years' experience supporting an enterprise environment
 * Must have previous experience supporting business facing applications
 * Strong scripting skills in one of the following: Python (preferred), PowerShell, Perl, etc.
 * Excellent SQL skills and knowledge of various database systems
 * Ability to support both Windows and Unix/Linux environments

Additional Preferred Skills & Experience

 * Experience working in a trading environment
 * Exposure to the following:
 + CI/CD (Jenkins/Octopus/Artifactory)
 + Metrics/KPIs (Datadog/Influx/Tableau)
 + Kafka
 + Kubernetes
 + AI (MCP/Agents)

## Description

This is a hands-on, business-facing production support role. Success in this position requires more than technical troubleshooting - it requires the ability to understand how the applications support the business, investigate functional and data-related issues, and communicate clearly with users under pressure. The team works closely with application development, infrastructure, and business stakeholders to keep production stable, respond to incidents with urgency, support releases and batch workflows, and improve processes through documentation, automation, and operational discipline.

Principal Responsibilities

 * End to end ownership of the production environment
 + Infrastructure management
 + Release planning and deployment
 + Incident and problem management, including root cause analysis
 + Capacity Planning / BCP Testing
 * Build strong relationships with development and end-users/clients
 + Foster the DevOps culture
 + Focus on client service and delivery
 * Become the go-to person for your area of responsibility
 + Build subject matter expertise
 + Create and maintain high quality documentation and runbooks


## Related Videos

- [Automated MS SQL Server database deployments with dacpacs and Azure DevOps](https://www.wearedevelopers.com/videos/334-automated-ms-sql-server-database-deployments-with-dacpacs-and-azure-devops)
- [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform)
- [The Road to MLOps: How Verivox Transitioned to AWS](https://www.wearedevelopers.com/videos/1050-the-road-to-mlops-how-verivox-transitioned-to-aws)
- [Debugging in the Dark](https://www.wearedevelopers.com/videos/1658-debugging-in-the-dark)
- [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure)
- [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)