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# Italian Speaking Fitbit Products Support Specialist

- **Company:** Mercier Consultancy Group
- **Location:** Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** Software Engineering, Fitbit
- **Published:** August 16, 2026
- **Apply:** https://es.trabajo.org/oferta-4111-bfb66fdfd5da294b02eeeefc870ea047

## About the Role

Fitness & Wellness industry standards by resolving complex inquiries related to health data, activity tracking, and device synchronization. Deliver personalized troubleshooting solutions, ensuring optimal user experience and high customer satisfaction scores. Educate users on the advanced health monitoring features of Fitbit products to encourage a healthy and active lifestyle. Maintain detailed documentation of customer interactions within the CRM system to improve service delivery. Collaborate with international teams to identify trends in user hardware or software issues, providing feedback to improve future product iterations. Represent the brand with professionalism and enthusiasm during every customer engagement. Native or fluent Italian (spoken and written) is mandatory for this role. Proven interest or passion for the Fitness & Wellness industry and health-conscious technology. Valid EU passport (mandatory requirement for legal employment). Exceptional communication skills with



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