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# Help Desk Technician

- **Company:** KANSAS CITY ORTHOPAEDIC INSTITUTE, LLC
- **Location:** Leawood, KS, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Network Troubleshooting, Microsoft Office, Networking Basics, Software Deployment, User Provisioning Software, Computer Equipment
- **Published:** May 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b801ce0df463d0f9

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Windows?, Do you have a High school diploma or GED?, * Minimum High School Diploma or GED

 * Valid Driver's license
 * Experience with Windows 11/10, Office 365, computer hardware and basic networking fundamentals
 * Ability to sit at a computer screen for extended periods of time, stand and lift 50 pounds
 * Must possess the ability to remain calm, empathetic, and composed, particularly when faced with difficult, repetitive, or high-stress situations
 * Should have good written and oral communication skills

## Description

The Help Desk Technician is the first point of contact for end users with software, hardware and network issues; via phone, email, chat, remote tools and in person. When necessary, the technician will escalate situations to higher level support tiers. The Help Desk technician will assist other staff in hardware and software deployment and user provisioning. This is an hourly position, 40 hours per week from 8:00am-5:00pm, Mondays-Fridays with occasional after hours or weekend work and an on-call rotation. Occasional travel to other local sites.


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