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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior Systems & IT Infrastructure Engineer - **Company:** Empire Merchants Metro - **Location:** New York, NY, United States - **Experience:** Starter - **Salary:** $75,000.0 - $95,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Microsoft Azure, Backup Devices, Software Documentation, Data Recovery, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), VMware ESX Servers, Monitoring of Systems, IP Addressing, Microsoft Software, Windows Servers, Nagios, Paessler Router Traffic Grapher, Windows PowerShell, VMware Infrastructure, Virtual Local Area Networks, VMware Virtualization, Virtual Environment, Software Troubleshooting, Firewalls (Computer Science), Information Technology, SolarWinds (Software), Vcenter, Veeam, Network Server, Commvault, Vmware - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=58065de9f99ce8a8 ## About the Role Do you have experience in Windows Server administration?, * 1-3 years of hands-on experience in systems or infrastructure support * Working knowledge of VMware virtualization (ESXi / vCenter) * Working knowledge of backup and recovery software * Experience supporting Windows Server environments * Basic understanding of Active Directory, DNS, DHCP * Fundamental understanding of networking (IP addressing, VLANs, firewalls) General Skills * Strong troubleshooting and problem-solving skills * Ability to follow documented procedures and escalate appropriately * Good written and verbal communication skills * Willingness to learn and grow under senior engineering guidance Preferred Qualifications * Exposure to cloud platforms (Azure or AWS) * Familiarity with monitoring tools (Nagios, PRTG, SolarWinds, etc.) * Basic PowerShell scripting experience * Experience with endpoint security or EDR tools * Relevant IT certifications (or actively pursuing): VMware, Microsoft, CompTIA, We are seeking motivated people to join our team in a variety of functions, including education and training, finance, marketing, logistics and operations, delivery, and customer service. ## Description The Junior Systems & IT Infrastructure Engineer will support the day-to-day operation, maintenance, and improvement of the organization's IT infrastructure. This role is ideal for an early-career engineer with hands-on experience in VMware, backup software, and core Windows-based infrastructure who is looking to grow their skills in enterprise systems, virtualization, and disaster recovery. The successful candidate will work closely with senior engineers to support servers, virtual environments, backups, monitoring, and infrastructure projects while ensuring reliability, security, and performance of systems., Systems & Infrastructure Support * Assist in the administration and support of Windows Server environments (physical and virtual) * Support VMware infrastructure (ESXi, vCenter), including monitoring, basic VM provisioning, and maintenance * Assist with snapshots, resource allocation, and troubleshooting * Perform routine system checks and health monitoring Backup & Recovery * Support enterprise backup solutions (e.g., Veeam, Commvault, Rubrik, Barracuda, or similar) * Monitor backup jobs and investigate failures * Assist with restore testing and data recovery requests * Help maintain backup retention and documentation standards Operational & Project Support * Assist with server builds, upgrades, patching, and decommissioning * Support disaster recovery and business continuity procedures * Participate in infrastructure projects under supervision * Maintain system documentation and diagrams Incident & Support Escalation * Provide Tier 2/3 escalation support to the Helpdesk team * Troubleshoot server, virtualization, and backup-related issues * Work with vendors and senior engineers to resolve infrastructure incidents Security & Best Practices * Follow IT security standards and change management procedures * Assist with system hardening, patching, and access reviews * Support monitoring and alerting platforms ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [My journey into DevOps world - How it all started!](https://www.wearedevelopers.com/videos/545-my-journey-into-devops-world-how-it-all-started) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)