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# Sr. Business Analyst - UHC COVE- Provider Experience

- **Company:** UnitedHealthcare
- **Location:** Minnetonka, MN, United States
- **Experience:** Expert
- **Salary:** $72,800.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Big Data, Data Infrastructure, Data Presentation, Data Visualization, Database Queries, Operational Data Store, Pivot Tables, Microsoft PowerPoint, Power BI, SQL Databases, Computer Network Operations
- **Published:** May 15, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=27fa80429cbb3da3

## About the Role

Do you have experience in SQL?, We're seeking a proactive, data driven Senior Business Analyst who brings curiosity, analytical depth, and strategic thinking to complex problems. This role is ideal for someone who thrives in a fast paced environment, collaborates across diverse functions, and can independently lead analysis from discovery through executive ready recommendations., * 3+ years of experience in business analysis, data analysis, operations, claims, or provider-facing functions, with demonstrated progression in scope or complexity

 * Advanced Excel skills (functions, pivot tables, large dataset manipulation)
 * SQL proficiency with experience querying large datasets across multiple tables
 * Intermediate PowerPoint proficiency with experience presenting insights
 * Must reside in Minnesota and be able to work in the Minnetonka, MN office, * Experience with provider operations, claims processing, prior authorization, credentialing, or provider servicing workflows- ideally within healthcare, insurance, or regulated industries
 * Experience analyzing multi-channel feedback and operational data (e.g., calls, surveys)
 * Familiarity with data visualization tools (e.g., Power BI or equivalent) and ability to interpret complex visualizations
 * Comfort navigating unstructured or unfamiliar data environments and building new analytical approaches
 * Understanding of healthcare claims lifecycles, denial/appeal processes, or provider network operations
 * Proven ability to deliver creative, tailored insights that align with business goals
 * Proven analytical and problem-solving skills with experience working with large, complex datasets
 * Ability to independently lead complex projects and offer strategic insights
 * Proven ability to manage multiple priorities and respond to evolving business needs
 * Exceptional written communication; able to tailor messaging to various audiences
 * Detail-oriented with strong data accuracy and quality standards

## Description

* Analyze operational and claims data, including provider feedback, contact patterns, claims trends, authorization workflows, and performance metrics to identify opportunities for process, cost, and experience improvements
 * Monitor and interpret dashboards and key metrics to surface trends and emerging friction points across provider-facing operations and journeys
 * Collaborate closely with Provider Services, Claims, Clinical Operations, Network, Product, and other cross-functional teams to address issues and elevate end-to-end provider experiences
 * Lead intake and scoping for analysis requests, define problem statements, and deliver insights that influence strategic decisions
 * Independently own complex analytical projects from concept through delivery, including navigating unfamiliar data environments and building analyses from scratch
 * Present insights to senior leaders and cross-functional partners using strong data storytelling, visuals, and business framing
 * Track the impact of implemented recommendations and refine approaches based on results and feedback
 * Strengthen team capabilities by identifying process improvements, refining methodologies, and sharing best practices with peer analysts

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


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