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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Manager, Dedicated Operations Center/Command Center - **Company:** LTD Global - **Location:** McLean, VA, United States - **Experience:** Expert - **Salary:** $110,000.0 - $120,000.0 - **Contract:** Permanent contract - **Skills:** Databases, Computer Literacy, Monitoring of Systems, Open Source Intelligence, Data Processing, Cyber Threat Analysis - **Published:** May 14, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=5fc27e977d16440d ## About the Role Do you have experience in Threat intelligence?, Do you have a Bachelor's degree?, * Alignment with Success Academy's principles of corporate culture and goals (see Appendix). * Excellent verbal and written communication; foreign language skills a plus. * Strong relationship management skills. * Experience managing complex projects. * Ability to manage geographically dispersed teams and de-escalate situations effectively. * Ability to maintain composure in dealing with authorities, executives, clients, staff, and others under pressure. * Ability to manage multiple tasks concurrently., * Five to seven years of global security, surveillance, and counter-surveillance operations experience, or a related field. * Senior-level experience working in a GSOC. * Experienced in use of OSINT intelligence and investigative tools. * Bachelor's degree required; Graduate degree preferred. * Crisis management experience preferred. * Demonstrated personal and physical security management experience. * Analytical and data manipulation experience, using data quickly to make decisions. ## Description Global Guardian is seeking a dedicated and detail-oriented Manager, Dedicated Operations Center for a Client in McLean, VA. This role will be responsible for overseeing the day-to-day operations of the Command Center/GSOC, ensuring 24/7 coverage and response capabilities. This pivotal role requires a seasoned professional with a deep understanding of industry best practices as it relates to customer service, alarm response and video review, threat intelligence, travel safety and security, emergency management, and escalations. The GSOC Manager will lead a team of analysts and supervisors to maintain the highest standards of preparedness, response, and recovery capabilities across all regions. This position will act as a trusted and respected member of the GSOC during crisis scenarios. The Manager of the Command Center/Global Security Operations Center (GSOC) serves as the operational lead for the fully managed 24 x 7 x 365 Command Center supporting Success Academy (SA). The role functions as the primary client facing authority responsible for incident intake, triage, escalation, monitoring, and resolution across designated SA locations. Essential Functions and Responsibilities * Primary point of contact and direction for all Global Guardian operations personnel and is responsible for overseeing the Command Center. * Oversee the core operational and intelligence functions of the Command Center, including but not limited to (Operations) the intake, triage and response for incident calls according to established SOPs, monitoring of responses through resolution, etc.; (Intelligence) the collection, quality control, training, and delivery of Command Center intelligence products. * Manage and provide quality control over the production of the Daily Briefs. * Serve as the subject matter expert (SME) and reference point for Command Center analysts. * Manage all staff in accordance with established Global Guardian and Success Academy policies and guidelines. * Direct activities to ensure that the Command Center provides support for the threat rating database, threat alert system, and business intelligence services in addition to any client proprietary systems, security databases, and other intelligence monitoring systems. * Liaise and manage relationships with all relevant SA internal and external stakeholders. * Administer and control the schedule of the Command Center staff, including other administrative and resource management responsibilities delegated by the Deputy Director., Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: * Exposure to stressful situations, such as challenging individuals or high-alert security issues. * Rapid and effective decision-making during crises. * Exposure to sensitive and confidential information. * Regular computer usage. * Close and distance vision and ability to adjust focus. * Frequent sitting and standing. * 24/7 availability to the client while on a task. Global Guardian Values * We are hyper-responsive * We find a way to "yes" * We do what we say * We work as a team ## Related Videos - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [Implementing continuous delivery in a data processing pipeline](https://www.wearedevelopers.com/videos/73-implementing-continuous-delivery-in-a-data-processing-pipeline) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) - [Databaseless Data Processing - High-Performance for Cloud-Native Apps and AI](https://www.wearedevelopers.com/videos/1024-databaseless-data-processing-high-performance-for-cloud-native-apps-and-ai) - [Why and when should we consider Stream Processing frameworks in our solutions](https://www.wearedevelopers.com/videos/1085-why-and-when-should-we-consider-stream-processing-frameworks-in-our-solutions) ## Related Articles - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)