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# Technical Support Agent

- **Company:** Cross Border Talents
- **Location:** Barcelona, Spain
- **Salary:** €20,000.0 - €22,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Microsoft Lync Servers, Microsoft Office, Microsoft Software, Cloud Services, Microsoft SharePoint, Software Engineering, Microsoft Onedrive
- **Published:** August 16, 2026
- **Apply:** https://es.trabajo.org/oferta-4021-3a2286b6aa4f9aa1f121189740552400

## About the Role

Are you passionate about technology and customer support? Do you want to work with a world-leading software development company while advancing your IT career? Were looking for Technical Support Agent to provide exceptional technical assistance and make a real impact. What You´ll Do: - Provide technical support and guidance to customers using cutting-edge software products - Troubleshoot issues with empathy, professionalism, and a problem-solving mindset - Collaborate with a dynamic, multicultural team What We´re Looking For: - Fluent/Proficiency level in German and advanced English - Training or experience in IT technologies, especially Cloud solutions or Microsoft products such as Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Windows - Excellent interpersonal skills, empathy, professionalism, critical and logical thinking for effective problem solving - Previous technical support experience or IT technician background is a plus Why You´ll Love Working With



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