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# Help Desk Technician

- **Company:** Arena Technical Resources
- **Location:** Atlanta, GA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Virtual Private Networks (VPN), Office365
- **Published:** August 17, 2026
- **Apply:** https://www.juju.com/job/00000000gng63p

## About the Role

* Education: High School Diploma/GED

 * Experience: 2+ years of related experience

 * Technical skills: O365 Applications and VPN Support

 * NAICI - National Agency Check with Inquiries clearance level

## Description

mission of Center for Disease Control and Prevention. You will play a

crucial role in assisting the Service Desk in providing (24/7) IT

Support to CDC staff.

 * Support the Service Desk - Weekend Team

 * Collaborate with other CDC Service Desk staff

 * Drive the key policies and procedures for IT Support.

 * Utilize the IT Support tools provided by the Customer Engagement


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