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# IT Support Specialist

- **Company:** Reinsurance Association
- **Location:** Fenton, MO, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $62,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Systems Engineering, Information Technology Operations, Peripherals, Information Technology, Laptops, User Accounts
- **Published:** August 17, 2026
- **Apply:** https://www.careerjet.com/jobad/usf526255dd035a427110eb3ca71bd9737

## About the Role

tickets, ensuring timely resolution and excellent customer serviceEscalate complex issues when appropriate and follow through to successful completionCreate, maintain, and manage user accounts and permissions in Active Directory and ONWiseConfigure, deploy, maintain, and troubleshoot workstations, laptops, peripherals, and software applicationsSupport new employee onboarding by preparing equipment, configuring system access, and assisting with technology orientationAssist with IT projects and technology initiatives under the guidance of senior IT staffMaintain accurate inventory and asset records for company technology equipmentIdentify recurring issues and recommend improvements to increase efficiency and enhance the employee experienceRequired Skills / Experience:Associate degree or technical certification from an accredited technical college preferred1 to 3 years of experience in technical support, service desk, desktop support, or a related IT roleWorking knowledge of

## Description

a wide range of technologiesMake a direct impact by supporting employees across the organizationEnjoy a modern, professional work environmentOpportunities to develop your technical skills and expand your career in ITCompetitive compensation and comprehensive benefits packageAbout the RoleAs an IT Support Specialist, you'll serve as a key resource for employees by providing technical support, troubleshooting hardware and software issues, managing user accounts, and ensuring team members have the technology they need to succeed.This role is ideal for someone who enjoys a mix of hands-on technical work, customer support, and continuous learning. You'll work closely with our Senior Systems Engineer and gain valuable experience across multiple areas of IT operations and infrastructure.What You'll DoProvide friendly, responsive technical support to employees across all departmentsTroubleshoot and resolve hardware, software, printer, connectivity, and user access issuesManage service desk


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