> Markdown version of [/jobs/ext/2098683-it-support-administrator-i](https://www.wearedevelopers.com/jobs/ext/2098683-it-support-administrator-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Administrator I - **Company:** Affirm - **Location:** Los Angeles, CA, United States (Remote available) - **Experience:** Starter - **Salary:** $80,000.0 - $100,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple Mac Systems, Software as a Service, Issue Tracking Systems, Networking Hardware, Local Area Networks, User Provisioning Software, Enterprise Software Applications, Information Technology, User Administration - **Published:** August 17, 2026 - **Apply:** https://www.dice.com/job-detail/c506b659-526e-4ad3-9a04-f4dab51138c1 ## About the Role * Experience with macOS administration and support * Ability to improvise and find immediate solutions * Experience managing formal ticketing systems * Experience administering SaaS technologies * Flexibility to work with all types of technology + macOS, Windows, Printers, Network devices, etc. * Experience with machine and account provisioning and deprovisioning * Experience managing Enterprise security: + Endpoint security-disk encryption, OS firewalls, laptop/mobile lockdown + Email security-tools for signed/encrypted email communication * Mobile device management technologies * Willing to grow, learn, and be proactive in finding new, efficient solutions Pluses: * Experience administering Google for Business * Self motivated to learn and advance their career within IT * Experience with AV systems * Ability to explain difficult technical concepts without being condescending * Apple Certified Associate or ACSP certification * Automation and scripting experience * Goes above and beyond the traditional IT role to assist the office, and greater company to run at maximum efficiency * Confidence to maintain office IT infrastructure on their own, as needed ## Description The IT team helps keep Affirm's people productive, connected, and secure by supporting the technology employees rely on every day. We manage and support end-user devices, enterprise applications, office technology, and IT infrastructure while maintaining a strong focus on security, compliance, and a seamless employee experience. Our team works across a broad range of technologies and partners closely with employees throughout the company to troubleshoot issues, improve processes, and build reliable, scalable solutions as Affirm grows. We're seeking a flexible IT Support Administrator to help manage and support Affirm's New York City office and technology infrastructure. Our ideal candidate excels in troubleshooting and problem-solving, with respect for compliance, and documentation. As a Support Administrator of a rapidly growing company, you will be the backbone of IT, with efficiency, security, and customer satisfaction being your primary objectives. What You'll Do: * Locally support and troubleshoot users within our NYC office * Remotely support and troubleshoot our end user's problems * Educate on and enforce our IT compliance and policy obligations * Maintain our Zoom Rooms and AV hardware within conference rooms * Monitor for security threats and malware, staying ahead of the curve to protect our users * Occasionally maintain the in-office, local network infrastructure * Maintain enterprise systems and company IT assets such as servers and desktops ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [SwiftUI In Production](https://www.wearedevelopers.com/videos/134-swiftui-in-production) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Optimizing Your App for Success: Tips and Techniques for managing slow devices](https://www.wearedevelopers.com/videos/655-optimizing-your-app-for-success-tips-and-techniques-for-managing-slow-devices) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)