> Markdown version of [/jobs/ext/2100126-contract-support-helpdesk](https://www.wearedevelopers.com/jobs/ext/2100126-contract-support-helpdesk). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Contract Support / Helpdesk - **Company:** kpm media ltd - **Location:** London, UK - **Salary:** £29,000.0 - £30,000.0 - **Contract:** Permanent contract - **Skills:** Computer Literacy, Document Management Systems - **Published:** August 18, 2026 - **Apply:** https://www.jobs.fmj.co.uk/careers/62576/Head-Hard-Fm-Operations-Pfi-Ppp-North-Wales ## About the Role Communication skills - Commercial understanding - A professional telephone manner - Time Management - The capacity to think ahead, plan and prioritise own workload. - The ability to work under pressure and meet deadlines. - Computer literacy - The ability to work as part of a team. - The ability to build professional working relationships with internal/external stakeholders. - Work safely in accordance with the company's current health and safety policy and procedures. - A positive approach, with the determination to succeed Desirable Skills, Knowledge and Competencies - Previous experience of working in a similar environment - FM Industry specific knowledge. ## Description We are currently looking for a helpdesk /contract support administrator to work for one of the largest facilities management companies in the UK, working at a large prestigious site in hammersmith. Monday to Friday 8AM - 5PM 29K - 30K Responsibilities - Raise POs, manage GRN process and deal with invoice queries for the Site - Functional co-ordination and support of the procurement of Plant & Equipment, Materials, Subcontract and Hired Items, providing holiday and sickness cover, when necessary - Close Interaction with internal and external stakeholders to ensure process is supported - To work with the system that supports the Procurement Process, providing assistance to ensuring the accuracy and efficiency of data and communications - Support with the provision of information in relation to internal procedures to enable the department to add value to the Contract - Document Control and General Administration, Ensuring materials are delivered within the appropriate timescales to successfully within project requirements - Departmental administrative housekeeping. - Organisation of day-to-day work to ensure that all key tasks are fulfilled You will also be asked to undertake projects and any other duties, which reasonably fall within the scope of the position, and you will also need to demonstrate capacity to develop within the role and take responsibility for driving own professional development. ## Related Videos - [Same Tower, New Confusion: The Tower of Babel 2.0](https://www.wearedevelopers.com/videos/100101-same-tower-new-confusion-the-tower-of-babel-2-0) - [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Building an AI-Ready Content Lake: Scaling RAG and Document AI Beyond Demos](https://www.wearedevelopers.com/videos/1977-building-an-ai-ready-content-lake-scaling-rag-and-document-ai-beyond-demos) - [Decode Your People: Using PCM to Build High-Performance Teams](https://www.wearedevelopers.com/videos/100194-decode-your-people-using-pcm-to-build-high-performance-teams) - [Model Based Systems Engineering in an Agile Product Development Process](https://www.wearedevelopers.com/videos/68-model-based-systems-engineering-in-an-agile-product-development-process) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [10 Creative Workshop Ideas for Conferences](https://www.wearedevelopers.com/magazine/363-10-creative-workshop-ideas-for-conferences) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)