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# Helpdesk Support

- **Company:** kpm media ltd
- **Location:** Twickenham, UK
- **Salary:** £15,600.0 - £31,200.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Office, Data Logging
- **Published:** August 18, 2026
- **Apply:** https://www.jobs.fmj.co.uk/careers/62576/Head-Hard-Fm-Operations-Pfi-Ppp-North-Wales

## About the Role

* Experience in a similar position would be beneficial

 * Must have had experience using concept or maximo
 * Good communication skills with the ability to liaise with colleagues and user
 * A committed team player with excellent communication skills
 * Excellent administration, organisational and problem-solving skills
 * A good working knowledge of IT with experience of using Microsoft Office
 * Experience in a similar position would be beneficial

 * Ability to handle conflicting workloads and to work under pressure.

## Description

A temporary helpdesk position has become available with an immediate start, my clients are a large facilities management provider with a huge client portfolio and are based in Twickenham.

The candidate will be a self-motivated and enthusiastic worker with excellent communication skills and a confident telephone manner.

You must be available to start immediately and be available until March 15^th.

Responsibilities of the helpdesk:

 * Being the first point of contact for incoming telephone calls.
 * Prioritising urgent jobs.

 * Issuing PPM's
 * To provide a proactive and professional helpdesk service to internal users at Head Office
 * Supporting the Helpdesk by logging calls, supporting and reporting back to the end users.
 * Monday to Friday Taking inbound calls via help desk from outlets.


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