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# Infrastructure Engineer

- **Company:** Manor Royal Crawley, United Kingdomthales
- **Location:** Oxford, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Backup Devices, Dynamic Host Configuration Protocol, Domain Name System (DNS), VMware ESX Servers, Jabber, System Center Configuration Manager, NetApp Applications, Routing, Public Key Infrastructure, Red Hat Enterprise Linux, Storage Virtualization, VMware Infrastructure, Firewalls (Computer Science), Puppet
- **Published:** August 18, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/x/44343756/

## About the Role

investigation and produce reports.Updating system documentation.Extending own knowledge and desire to develop new technical skills under own initiative.Monitoring infrastructure and proactively responding to alertsInternal Company Contacts:IS teams, IS Team leaders, IS directors, Thales business managers and staff, Service Management, CSOCExternal Company Contacts:Contacts: Customers, Technology Vendors, External SuppliersPerson SpecificationQualifications and Training:Bachelor Degree or minimum 3 years experience in a third line support role.Desirable:Professional certificationVMware Certified ProfessionalMCP/MCSA/MCSEITIL Foundation certificateAWS certificationWork Experience, Skills and Knowledge:Good organisational and communication skills.Communicate effectively at different levels working collaboratively to a common goal.Ability to improve the processes and tools used on a daily basis.Desire to contribute to continual service improvements.Experience in analyzing issues to
diagnose faults or anomalies.EssentialStrong knowledge of:VMware infrastructure - ESX, VSAN, NSX, VRAVirtual Desktop knowledge - Horizon, CitrixWindows server 2003-2019 in including core functionality e.g. DHCP/DNS/PKI/AD/GPODesirableNetwork technology including Switching, Routing, Firewalls, wireless, UCC (Jabber), ISE, load balancersLinux technology including Red Hat, Puppet, IDMPowerShell, bashStorage and backup solutions e.g. Netapp/NetbackupApplication packaging for physical and VDI desktops using SCCM and App VolumesQualities, Abilities and Aptitudes: Professional, Positive, customer focused attitude.Flexible working attitude, prepared to work outside of service hours if requiredMotivated and committed.To be open and honest.Team Player.Must be able to work under own initiative with little or infrequent supervision.Able to create and manage positive working relationships.Good time management.Comfortable working to deadlines.The ability to multi-task, prioritise
workloads effectively and be able to deal with a variety of tasks.The ability to accurately prioritise new incidents#LI-MC2At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.Join Thales in the UK - Innovate with us and shape the future!SummaryLocation: Manor
Royal Crawley; Carolina Court Doncaster; CheadleType: Full time

## Description

platform.Work with other teams to diagnose complex issues.Action life cycle events based on the infrastructure roadmap following the change management process.Creating and maintaining accurate records of Infrastructure services and assets, including documentation.Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management.Participation in Service Transition process and activities.Working within a team or independently to create and implement technical changes.Identifying service inadequacies and contributing to the Customer Service Improvement Plan.Maintaining understanding of current and emerging infrastructure technologies.Working closely with CSOC in the event of received intelligence or Cyber-Attack.Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead or Product Owner.Typical Routines:Responding to newly identified issues.Raising Request For Changes.Carrying out detailed


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