> Markdown version of [/jobs/ext/2100423-salesforce-system-specialist](https://www.wearedevelopers.com/jobs/ext/2100423-salesforce-system-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Salesforce System Specialist

- **Company:** Improvementdrive
- **Location:** Solihull, UK
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Data Visualization, Salesforce.Com, Information Technology
- **Published:** August 18, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/x/44326038/

## About the Role

programmes to maximise tool utilisationIdentify and implement continuous improvement opportunities across sales operations and technology platformsWhat We Are Looking ForRequired:University degree or an equivalent combination of education and experienceMinimum 6 years of experience in Salesforce administration, sales operations, CRM management, or a related fieldStrong understanding of Salesforce CRM functionality, reporting, and analyticsExperience supporting sales organisations within a multi-country or regional environmentAdvanced analytical skills with the ability to translate data into business insightsExperience creating dashboards, reports, and performance metricsStrong stakeholder management and communication skillsExcellent problem-solving abilities and attention to detailAbility to manage multiple priorities and deliver results in a fast-paced environmentPreferred:Salesforce Administrator certification or equivalent qualificationExperience working within a complex global
matrix organisationKnowledge of sales forecasting, pipeline management, and territory planningExperience with business intelligence and data visualisation toolsProject management or continuous improvement experienceAbout UsAt Johnson Controls, we transform the environments where people live, work, learn, and play. From optimising building performance to improving safety, security, and sustainability, our global team is committed to creating smarter, healthier, and more sustainable spaces. Through innovation, digital technologies, and operational excellence, we help our customers achieve their goals while delivering exceptional experiences. Join us and be part of a team shaping the future of intelligent buildings and connected solutions worldwide.#LI-SB1SummaryLocation: Solihull-West Midlands-United KingdomType: Full time

## Description

working environmentExposure to regional and global business initiativesAccess to industry-leading sales and CRM technologiesEmployee wellbeing and assistance programmesPension scheme and additional employee benefitsHow You Will Do ItLead Salesforce adoption, governance, and best practices across the EMEA regionAct as the primary point of contact for Salesforce-related processes, enhancements, and user supportPartner with sales leadership to optimise sales processes and improve operational efficiencyDevelop and maintain dashboards, reports, and KPIs that provide visibility into business performanceAnalyse sales and pipeline data to identify trends, opportunities, and areas for improvementDrive data quality initiatives and ensure the integrity of Salesforce informationSupport sales forecasting, territory planning, and performance tracking activitiesCollaborate with global teams on Salesforce enhancements, deployments, and system improvementsDeliver training, guidance, and user enablement