> Markdown version of [/jobs/ext/2101714-technical-program-manager](https://www.wearedevelopers.com/jobs/ext/2101714-technical-program-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Program Manager - **Company:** Greenhouse Software, Inc. - **Location:** Mountain View, CA, United States - **Experience:** Expert - **Salary:** $198,000.0 - $235,500.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service, Data Systems, Software Product Management, Software Engineering, Large Language Models, Information Technology, Machine Learning Operations, Api Design - **Published:** August 18, 2026 - **Apply:** https://job-boards.greenhouse.io/gleanwork/jobs/4695590005 ## About the Role * BS/MS in Computer Science, Engineering, or a related technical field. * 8-10+ years of experience in technical program management with a proven track record of driving complex product programs from concept to launch in fast-paced SaaS environments. * Deep technical background in AI/ML systems, LLMs, and agents, with an ability to translate complex capabilities into practical product impact. * Strong understanding of software product development, including API design, data systems, and product integration patterns. * Ability to structure multi-quarter product programs with measurable outcomes. * Excellent written and verbal communication skills; able to translate between technical and business contexts. * Demonstrated ability to manage through ambiguity, anticipate risks, and build alignment across diverse teams. * A builder mindset; proactive, collaborative, and focused on enabling teams to deliver their best work. ## Description Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex, cross-functional initiatives that shape how our enterprise AI product evolves, scales, and delivers value to customers. This role sits at the intersection of product, engineering, design, and go-to-market, ensuring Glean's product roadmap is executed with clarity, quality, and velocity. You'll drive alignment across teams, streamline execution for multi-quarter programs, and help deliver delightful, high-impact product experiences that advance Glean's mission. You'll partner closely with Product Managers, Engineering Leads, Design, and Customer Success to orchestrate end-to-end delivery while ensuring technical excellence, customer empathy, and cross-functional alignment. You will: * Lead end-to-end product development programs, spanning ideation, design, engineering, and launch. * Build and maintain program plans that drive clarity across teams ensuring transparency in scope, timelines, and ownership. * Drive execution excellence for cross-functional initiatives, balancing speed with quality. * Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption. * Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery. * Proactively identify and mitigate delivery risks, tradeoffs, and cross-team dependencies. * Establish clear visibility into execution health using metrics such as velocity, quality, and adoption impact. * Continuously evolve how Glean plans, tracks, and delivers cross-functional programs thereby improving predictability and accountability. * Driving the company's Product roadmap execution, ensuring alignment between product vision, engineering delivery, and customer outcomes. * Structuring and managing programs for major product launches, platform enhancements, and customer-facing capabilities. * Partnering with PMs and Eng to define clear requirements, success metrics, and launch criteria. * Anticipating risks, resolving dependencies, and ensuring smooth execution across engineering and GTM teams. * Improving execution rigor, building visibility into progress, blockers, and outcomes across multiple teams. * Driving operational excellence through consistent program cadences, postmortems, and lessons learned. ## Related Videos - [API Design - Getting Started](https://www.wearedevelopers.com/videos/33-api-design-getting-started) - [From Messy Queries to Scalable Systems - How Data Engineering actually works](https://www.wearedevelopers.com/videos/100203-from-messy-queries-to-scalable-systems-how-data-engineering-actually-works) - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [Building Products in the era of GenAI](https://www.wearedevelopers.com/videos/827-building-products-in-the-era-of-genai) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [Rest API Antipatterns](https://www.wearedevelopers.com/videos/100208-rest-api-antipatterns) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager)