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# Network Support Engineer

- **Company:** Insight Global
- **Location:** Jackson, TN, United States
- **Experience:** Experienced
- **Salary:** $74,880.0 - $93,600.0
- **Contract:** Permanent contract
- **Skills:** Wireless LAN, CompTIA Security+, Cyber Security, Perl (Programming Language), Monitoring of Systems, Python (Programming Language), Network Troubleshooting, Nagios, Network Configuration and Change Management, Network Monitoring, Wide Area Networks, Zabbix, Network Routers, Scripting, System Availability, Grafana, Firewalls (Computer Science), Network Support, Performance Monitor, Cloudwatch, Terraform, Cisco, Pagerduty, Network Optimization
- **Published:** August 18, 2026
- **Apply:** https://jobs.insightglobal.com/jobs/find_a_job/tennessee/jackson/network-support-engineer/job-564118/

## About the Role

2-5 years supporting enterprise network environments

 - 3+ years working with monitoring tools (CloudWatch, Grafana, Zabbix, PagerDuty, Site24x7, Nagios)
 - LAN switching technology (ACI, VXLAN, Fabric Path, Spaning tree, etc.)
 - Experience supporting Cisco-based environments (routers, firewalls, wireless, security, WAN/LAN/WLAN)

Nice to Have Skills & Experience

 - Fortune 500 industry experience
 - Experience with scripting or automation (python, perl, terraform, etc.)
 - CCNA
 - CompTIA Security+
 - Cybersecurity certified

## Description

Insight Global is seeking a Network Support Engineer for a Fortune 100 Automotive client to support large-scale plant operations across North America. This individual will play a critical role in deploying and maintaining LAN infrastructure and cybersecurity solutions designed to deliver reliable, high-performance networking environments. The Network Technician will work closely with both technical teams and business stakeholders to implement scalable solutions that support evolving operational needs. This role involves hands-on network configuration, proactive monitoring, troubleshooting, and continuous optimization within a Cisco-centric environment. It offers strong exposure to enterprise-grade networking technologies and the opportunity to contribute to high-impact infrastructure projects. Other day to day responsibilities include:
Plan, configure, implement, and document network solutions in complex environments
Support deployment of LAN infrastructure and cybersecurity solutions across plant environments
Monitor network systems and proactively troubleshoot performance issues
Optimize network performance and ensure high availability/reliability
Support and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless)
Track and validate hardware deployment and upgrades across sites
Act as escalation point for network issues (both standard and complex)
Identify root cause of issues and document resolution processes
Collaborate with business teams to design solutions aligned with operational need


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