> Markdown version of [/jobs/ext/2104507-campus-technician-help-desk-district-wide](https://www.wearedevelopers.com/jobs/ext/2104507-campus-technician-help-desk-district-wide). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Campus Technician / Help Desk - District Wide - **Company:** Buckeye Union High School District - **Location:** Buckeye, AZ, United States - **Experience:** Experienced - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Audit Trail, Databases, Data Security, Desktop Computing, Networking Hardware, Peripherals, Information Technology - **Published:** August 18, 2026 - **Apply:** https://api.schoolspring.com/api/Jobs/5890713?domainName= ## About the Role * Must have experience with Windows workstations. * Must be able to lift and carry up to 50 pounds * Must possess ability to work with and communicate with faculty, staff, and vendors * High School diploma or equivalent OCCUPATIONAL CONDITION: Low risk - Work is routinely performed in indoor environments, including exposure to noise and being on your feet for extended periods of time. May require standing in inclement weather including summer heat., * Sit approximately 75% of the time * Walk and stand approximately 20% of the time * Kneeling/Stooping approximately 5% of the time * Lift on a regular basis 30-50lbs * Must be able to climb ladders and work in tight spaces, i.e., trenches, attics, equipment rooms, etc. * Use hands to finger, handle, or feel objects, tools and/or controls; and reach with hands and arms on a regular basis. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., * Following directions and meeting standards. * Providing attention to detail in assignments. * Comprehending reference books and manuals. * Organizing and maintaining supplies. * Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction. * Strong technical knowledge * Excellent communication * Excellent customer service skills * Ability to work in a fast-paced environment * Ability to multitask * Knowledge of security protocols and best practices * Excellent written and verbal communication skills * Ability to work independently and as part of a team SKILLS PREFERED: * A+ certification in Computer Technology * Associates degree or equivalent technical training / certifications or two years of related experience KNOWLEDGE OF: * Standard practices, methods and materials of assigned work. * Occupational hazards and applicable safety principles and practices. * Technology supplies and equipment. * Customer service principles. * Specialized equipment relevant to area of assignment. * Modern office technology., * Willingness to be an integral member of a successful team. * Dedication to providing the highest level of service. * Adherence to policies and procedures. * Resourceful and adaptable. POSITION EXPECTATIONS: Time Management: Must be able to prioritize tasks assigned by supervisor. Stress Management: Periodic stress due to deadlines and multiple schedules. ## Description The Campus Technician / Help Desk will be responsible for providing a positive working relationship with students, faculty, staff, and parents. Responsibilities will include maintaining a high level of confidentiality and standard of professionalism while providing advanced support to the faculty and staff for computers, phones, and other related systems. The Campus Technician / Help Desk must be able to communicate technical information to non-technical clients in a clear and concise manner., * Performs periodic maintenance, modifications and repairs to computer systems and equipment * Installs and configures various operating systems, software, hardware, and peripherals * Creates network accounts for students and staff * Guides users in proper use of technology * Maintains and supports the technology inventory. * Installs, maintains, and troubleshoots software programs * Performs basic service/repair analysis on computers, phones, and equipment * Schedules warranty repairs and other vendor services * Installation of structured cabling. * Tests network equipment. * Maintains the security of data and services * Maintains professional knowledge by continuing to broaden knowledge of equipment, software, and their implementations * Supports repair and diagnostic of campus technology. * Work with vendors to assist in technology support. * Writes and distribute user-friendly documentation for common software questions * Attends District Technology committee to better assess staff training needs * Holds regular district and site-based technology training sessions * When needed, provides assistance in the Tech Center or to the Computer Technician * Troubleshoot technical problems: Resolve customer issues related to hardware, software, and networking. * Answer Help Desk calls and diagnose technical issues over the phone. * Provide Technical Assistance: Respond to customer inquiries, provide guidance, and offer solutions to technical problems. * Document support interactions: Keep accurate records of customer interactions and information in a customer database. * Escalate Issues: Identify when a customer issue cannot be resolved by the Help Desk and escalate to appropriate personnel. * Software and hardware installation: Assist customers with software and hardware installations, upgrades, and configurations. * Train Customers: Provide training and guidance to customers on how to use various software and hardware systems. * Stay up to date with new technologies: Continuously educate oneself on new technologies and software products. * Divide up the IT work order system to the appropriate sites. * Assign and follow-up on districtwide tickets. * Review Audit logs, incident reports, error/warnings from systems and escalate findings. * Reviews and analyzes system and application logs to identify any potential security incidents or performance issues. * Review and analyze system and application logs on a daily basis * Identify potential security incidents and escalate to the appropriate team * Research and resolve technology performance issues as needed. * Document and report findings in a clear and concise manner * Stay up-to-date with current security threats and best practices * Other duties as assigned ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Resilient by Design: Building Robust Architectures in High-Stakes Financial Systems](https://www.wearedevelopers.com/videos/2106-resilient-by-design-building-robust-architectures-in-high-stakes-financial-systems) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Software Developer Salary in Austria [2023]](https://www.wearedevelopers.com/magazine/213-software-developer-salary-in-austria-2023) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)