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# Systems Administrator - Learning Management System

- **Company:** Judit Inc
- **Location:** Plano, TX, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Adobe Captivate, Data Analysis, Learning Management Systems, Microsoft Office, Microsoft PowerPoint, System Availability, Data Analytics, User Accounts
- **Published:** August 18, 2026
- **Apply:** https://www.wayup.com/i-j-Systems-Administrator-Learning-Management-System-Judit-Inc-398386406592187/

## About the Role

+ Bachelor's degree in Instructional Design, Business, Communications, Education or a related field, or equivalent combination of education and experience.
 + Three (3) to five (5) years of experience administering a Learning Management System.
 + Three (3) to five (5) years of experience supporting a contact center environment.
 + Advanced proficiency with Microsoft Office, particularly Excel and PowerPoint.
 + Excellent written, verbal, organizational, analytical, and project management skills.
Preferred Qualifications

 + Experience with Absorb, Cornerstone, Docebo, LearnUpon, or similar LMS platforms.
 + Experience using Articulate Storyline, Rise, Adobe Captivate, or comparable authoring tools.
 + Knowledge of adult learning theory, instructional design, and change management.
 + Experience supporting technical support or customer care organizations.
Core Competencies

 + Learning Management Systems Administration
 + Business Communication
 + Instructional Design and Content Development
 + Reporting and Data Analytics
 + Project Management

## Description

Top Skills:

 + LMS Administration
 + Inventory Management
 + Instructional Design, Learning Management System Administration
 + Administer, maintain, and optimize the Learning Management System (LMS).
 + Manage user accounts, learning assignments, certifications, and learning paths.
 + Maintain system integrity, troubleshoot issues, and coordinate vendor support.
 + Support system upgrades, testing, and implementation of new functionality.
Reporting and Analytics

 + Develop recurring and ad hoc reports and executive dashboards.
 + Monitor compliance, certifications, and learning effectiveness.
 + Analyze data and provide recommendations to improve business performance.
Learning Content Development

 + Design and maintain eLearning, job aids, guides, assessments, and knowledge articles.
 + Ensure learning content reflects current operational processes and adult learning principles.
Business Communications

 + Develop professional communications for frontline agents, supervisors, managers, and leadership.
 + Prepare operational announcements, policy updates, training notifications, and change management communications.
 + Responsible for ensuring timely, creative and accurate dissemination of contact center communications, multimedia content and information
 + Create a variety of content for platforms, ensuring quality, accuracy and effective storytelling that aligns with applicable messaging
Operational Support

 + Partner with Operations, Quality, Workforce Management, HR, and Leadership to support strategic initiatives.
 + Provide consultation and performance support across all levels of the contact center.
Device Inventory Management

 + Maintain accurate device inventory records.
 + Perform monthly and annual inventory reconciliations.
 + Coordinate equipment assignments, returns, audits, and lifecycle management., + Continuous Improvement
 + Collaboration and Stakeholder Management
Performance Expectations

 + Maintain accurate LMS records and high system availability.
 + Deliver timely executive reporting and actionable analytics.
 + Publish clear, professional communications that support operational readiness.
 + Complete monthly and annual device inventory reconciliations with high accuracy.
 + Support operational initiatives that improve employee capability and customer experience


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