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# Technology Support Specialist

- **Company:** The Hospice
- **Location:** Buffalo, NY, United States (Remote available)
- **Experience:** Expert
- **Salary:** $56,160.0 - $68,640.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Microcomputer, Software Deployment, Wide Area Networks, Tablet Computers, Microsoft InTune, Computer Equipment, Information Technology, Network Server
- **Published:** August 18, 2026
- **Apply:** https://www.careerjet.com/jobad/usaa9a2a75eddeb0fd2efb454af76057f5

## About the Role

Duties and Responsibilities:Provides end-user support of all hardware, software, telecommunications technologies, and campus audio-visual equipment training and support; demonstrates knowledge of software used throughout the organization.Troubleshoots, resolves, and maintains personal computers and other hardware devices including servers, campus audio-visual equipment, pagers, phones, etc.Images, configures, tests and deploys corporate-owned devices including but not limited to laptops, desktops, tablets and smartphones; experience with Microsoft Intune for device enrollment, configuration profiles, compliance policies, and application deployment strongly preferred.Conducts appropriate one-on-one formal and informal training sessions for computer users; creates learning materials to support training.Assists in the implementation of hardware and software applications.Demonstrates strong analytical and problem-solving skills.Provides timely, appropriate, and knowledgeable responses to
end-user issues; creates a stress-free atmosphere for users to ask questions and share concerns.Promptly, effectively, and accurately replies to IT help desk tickets.Exhibits strong communication skills both within the IT Department and with other departments and at all levels.Demonstrates the ability to apply technology in a clinical environment.Non-Essential Duties and Responsibilities:Performs other duties as required.Qualifications: Education/CertificationAssociate degree in computer science (or related field) preferred.ITIL certification Preferred Experience1 to 2 years of experience in an end-user support position within a LAN/WAN environment preferred.1 to 2 years of experience with various microcomputer repair techniques.Working knowledge of Microsoft Office 365 preferred; experience with Microsoft Intune and/or Microsoft EndpoinJob Posted by ApplicantPro

## Description

This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per week. Overview: Leads risk assessments and control eval…

 + 1 month ago


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