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# ServiceNow GRC Architect (Senior)

- **Company:** Amazon.com, Inc.
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Salary:** $120,000.0 - $130,000.0
- **Contract:** Permanent contract
- **Skills:** Configuration Management Databases, Cyber Security, Data Governance, Monitoring of Systems, Servicenow
- **Published:** August 18, 2026
- **Apply:** https://www.careerjet.com/jobad/usa5946a7513a849cb6d9ad301799cb30d

## About the Role

* 10+ years of experience in ServiceNow architecture, design, development, and implementation, with deep expertise in Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM).
 * Extensive experience implementing and architecting ServiceNow IRM modules, including Policy & Compliance Management, Risk Management, Audit Management, and Vendor Risk Management (VRM).
 * Proven ability to design scalable, enterprise-grade ServiceNow solutions aligned with telecom and large-scale business environments.
 * Strong expertise in risk lifecycle management, control design and testing, compliance assessments, issue remediation, audit management, and continuous monitoring.
 * Experience mapping risks, controls, policies, and compliance requirements to CMDB entities and CSDM-aligned service relationships.
 * Skilled in integrating ServiceNow IRM/GRC with ITSM, ITOM, SecOps, CMDB, monitoring tools, identity management systems, and other enterprise platforms.
 * Experienced in designing automated workflows for risk assessments, policy attestations, compliance activities, audits, and remediation processes.
 * Strong knowledge of ServiceNow platform architecture, governance, security, upgrade-safe design practices, and data governance standards.
 * Expertise in Performance Analytics, dashboards, KPI reporting, risk heatmaps, and executive-level reporting.
 * Experience in ITSM, ITOM, GRC, Telecom Service Management, Order Management, and enterprise integrations.
 * Ability to define architecture standards, roadmaps, and design guidelines while aligning business requirements with out-of-the-box ServiceNow capabilities and minimizing customization.
 * Strong leadership skills with experience partnering with business and technology teams, mentoring developers, guiding project teams, and supporting Agile delivery.
 * Excellent analytical, troubleshooting, communication, and documentation skills with a focus on scalability, security, and compliance.



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