> Markdown version of [/jobs/ext/2104984-it-plant-support-analyst](https://www.wearedevelopers.com/jobs/ext/2104984-it-plant-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Plant Support Analyst - **Company:** CareerCircle - **Location:** Richland Center, WI, United States - **Experience:** Experienced - **Salary:** $41,600.0 - $52,000.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Issue Tracking Systems, IP Addressing, Microsoft Office, System Center Configuration Manager, Networking Basics, TCP/IP, Virtual Local Area Networks, Software Troubleshooting, Microsoft InTune - **Published:** August 18, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/wi/richland-center/5be4d749-2bf4-4eee-91ca-9e030c2b68f7 ## About the Role Leadership Communication Prioritization Time Management Problem Solving Customer Service Critical Thinking, The ideal candidate will be customer-focused, technically strong, and comfortable working independently in both office and production environments., * Strong hardware and software troubleshooting experience * Active Directory administration and user support * Deskside support experience * Excellent customer service and communication skills * Experience supporting Windows devices in a business environment * Technical support experience in a fast-paced environment * Ability to prioritize multiple support requests and projects * Strong problem-solving and critical-thinking abilities Technical Skills Experience with the following technologies is highly desired: * Active Directory * SCCM * Microsoft Intune * Mobile Device Management (MDM) * PC Imaging and Deployment * Windows Operating Systems * Hardware Break/Fix * Printer Support * Microsoft Office Applications * Basic Networking + TCP/IP + IP Addressing + VLANs * Conference Room Technology * Video Conferencing Systems Preferred Qualifications * 2+ years of IT support experience within a manufacturing, production, or industrial environment * Experience supporting plant-floor technology * Knowledge of service management and ticketing systems * Experience managing IT inventory and hardware assets * Familiarity with telephony systems * Experience supporting mobile devices and remote users Work Environment * Manufacturing and production environment * Must be comfortable walking throughout production areas * Ability to occasionally work on ladders or lifts for troubleshooting and installations * High-visibility role supporting both end users and leadership teams * Customer-facing position requiring professional communication and presentation skills Ideal Candidate * Thrives in a hands-on support environment * Enjoys troubleshooting a wide variety of technical issues * Works well independently with minimal supervision * Adapts quickly to changing priorities * Has strong organizational and time-management skills * Possesses a customer-first mindset and strong communication skills, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Communication Time Management Problem Solving Resourcefulness Customer Service Critical Thinking Device Management Business Valuation Service Management Endpoint Management Full Stack Development Artificial Intelligence Business Transformation Mobile Device Management End-User Training And Support Continuous Improvement Process Technical Procedure Compliance Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0 ## Description We are seeking an IT Plant Support Analyst to provide hands-on technical support in a manufacturing environment. This role will support both plant operations and office users, ensuring critical technology systems remain operational and employees receive timely technical assistance., * Provide deskside and remote technical support for end users * Troubleshoot and resolve hardware, software, mobile device, and network-related issues * Perform break/fix support for computers, phones, printers, and connected devices * Manage support tickets, walk-up requests, and issue escalation as needed * Support meeting and conference room technology, including video conferencing systems * Assist with device imaging, deployment, and provisioning processes * Support mobile device management initiatives * Perform inventory tracking and asset management * Conduct periodic audits of IT equipment and technology assets * Coordinate with vendors for hardware repairs and technical services * Document troubleshooting steps, resolutions, and support procedures * Participate in testing and implementation of new technologies, * Exposure to enterprise and manufacturing IT environments * Opportunity to support a wide range of technologies * High-impact role supporting critical business operations * Diverse daily responsibilities that combine technical troubleshooting, project work, and user support * Collaborative team environment with opportunities for growth and skill development, Operations Leadership Communication Prioritization Time Management Problem Solving Customer Service Critical Thinking Device Management Video Conferencing Business Valuation Service Management Working at Heights Full Stack Development Artificial Intelligence Business Transformation Mobile Device Management Remote Technical Support Conference Room Technology Troubleshooting (Problem Solving) +0 Login | JoinContact ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [The Sound of Privacy – What Your Spotify Data Reveals About You](https://www.wearedevelopers.com/videos/100346-the-sound-of-privacy-what-your-spotify-data-reveals-about-you) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)