> Markdown version of [/jobs/ext/2105816-instructional-support-technician](https://www.wearedevelopers.com/jobs/ext/2105816-instructional-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Instructional Support Technician - **Company:** California State University - **Location:** Long Beach, CA, United States - **Experience:** Experienced - **Salary:** $50,208.0 - **Contract:** Temporary contract - **Skills:** Software Applications, Cyber Security, Databases, Microsoft Office, Oracle (Applications), Qualtrics, Information Technology, People Soft - **Published:** August 18, 2026 - **Apply:** https://jobs.chronicle.com/apply/38026357/instructional-support-technician?LinkSource=JobDetails ## About the Role The ideal candidate is a highly adaptable and self-motivated professional with extensive experience using a variety of computer software programs, including Microsoft Office, PeopleSoft/Oracle, Qualtrics, databases, e-mail, and internet-based applications. They possess a strong IT background with expertise in AV equipment and are trained in the setup and operation of electronic patient simulators or similar technology. Able to work independently with minimal supervision, they demonstrate exceptional communication and customer service skills through professional telephone, e-mail, and interpersonal interactions. The candidate has a thorough knowledge of standard office methods, practices, and procedures, along with the ability to quickly learn, interpret, and apply complex policies and procedures. They thrive in fast-paced environments, exhibiting flexibility, adaptability, and a commitment to delivering efficient, high-quality support and service. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience * Equivalent to two years of experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to the discipline required. * Experience in setting up and operating patient simulators (in person & computer based), or similar equipment preferred. * Bachelor's degree in Computer Science, Healthcare, or Information Technology is preferred. * Experience in healthcare simulation including maintenance, repair, and technical support of simulation equipment and/or medical device systems in a healthcare delivery setting, or equivalent combination of education and experience preferred., Medium work - Job involves lifting heavy weight objects (20-40 pounds) and/or 20% - 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects within the weight limits., A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. ## Description Under the general supervision of the Director of the School of Nursing and the Nursing Learning Center Director, provides instructional support for the daily operations of the Nursing Learning Center. This person coordinates the schedule for the Nursing Learning Center, as well as inventory, maintenance, and purchasing supplies and equipment for the School of Nursing Learning Center. Additionally, this person serves as the simulation technician for all simulation activities in the School of Nursing., * Provides instructional, technical, and logistical support for the SON & Learning Center -Primary scheduler for SON rooms utilizing interactive calendar system. Assists Learning Center Director with the daily operation of Learning Center. Assists with SON student tracking systems. * Responsible for the Equipment and maintenance, supply purchasing, and inventory including for the Learning Center - Performs regular inspections of the classroom audio-visual equipment to ensure they are in proper working order. Ensures that simulation labs are kept orderly on a daily basis. * Assists faculty in simulation - Assists faculty with the setup and operation of equipment in the Nursing Learning Center including task trainers and simulation scenarios. Runs the simulators for simulation educational based activities. * Supervises work study students - Supervises the Learning Center work-study students with guidance from the Learning Center Director. * Monitors and schedules SON rooms and lab spaces - Monitors all rooms for functioning of equipment, replenishing of supplies, and general safety and cleanliness ## Related Videos - [How to Assess and Hire Talent: The Skills-Based Hiring Playbook for the AI Age](https://www.wearedevelopers.com/videos/1488-how-to-assess-and-hire-talent-the-skills-based-hiring-playbook-for-the-ai-age) - [The Chief Joy Officer and Decoding Motivation@Work](https://www.wearedevelopers.com/videos/1501-the-chief-joy-officer-and-decoding-motivation-work) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Skills-First Hiring: The Future of Work Needs More Than Resumes](https://www.wearedevelopers.com/videos/1319-skills-first-hiring-the-future-of-work-needs-more-than-resumes) - [Building Organizations That Can Actually Adapt](https://www.wearedevelopers.com/videos/100316-building-organizations-that-can-actually-adapt) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)