> Markdown version of [/jobs/ext/2107509-it-manager](https://www.wearedevelopers.com/jobs/ext/2107509-it-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # It Manager - **Company:** Ascend Consulting - **Location:** Stoke-on-Trent, UK - **Salary:** £45,000.0 - £55,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Software System Penetration Testing, Microsoft Azure, Cloud Computing, Software Documentation, CompTIA Security+, Cyber Security, Information Technology Operations, Virtual Private Networks (VPN), Virtual Desktops, Network Diagrams, Windows PowerShell, Remote Access Technology, Microsoft SharePoint, Firewalls (Computer Science), Microsoft InTune, Information Technology - **Published:** August 19, 2026 - **Apply:** https://www.cv-library.co.uk/job/225438147/it-manager ## About the Role * Strong practical experience managing a Microsoft-based IT environment. * Strong experience administering Azure Virtual Desktop and FSLogix. * Strong Microsoft 365 administration experience, including SharePoint and OneDrive. * Experience managing networks, firewalls, VPNs and secure remote access. * Experience supporting business telephony platform. * Experience with remote monitoring and management software. * Experience supporting Cyber Essentials, penetration testing or similar compliance programmes. * Strong troubleshooting and root-cause-analysis skills. * Ability to manage suppliers and resolve escalated technical incidents. * Strong documentation, communication and organisational skills. Desirable * Microsoft certifications. * Cyber Essentials assessor, CISSP, CISM, CompTIA Security+ or similar security knowledge. * Experience with Microsoft Intune, Entra ID, Conditional Access and Microsoft Defender. * Experience with PowerShell or other automation tools. * Experience managing IT services for a geographically distributed workforce. * Experience producing disaster-recovery and business-continuity plans. * ITIL knowledge or experience working within a structured service-management environment. ## Description IT Manager, Manufacturing, Stoke to £55,000 A leading Engineering and manufacturing outfit are looking for an experienced, practical minded IT Manager to take ownership of their day-to-day technology environment. This is a broad, hands-on position covering cloud infrastructure, Microsoft 365, networking, cyber security, telephony, remote-working technology and technical support. You will be responsible for ensuring that systems remain secure, reliable, well documented and capable of supporting a growing workforce., IT Operations * Take day-to-day ownership of the company's IT systems, infrastructure and technology services. * Ensure that systems are reliable, secure, appropriately monitored and available to users during operating hours. * Manage incidents from initial diagnosis through to resolution, including communication with senior stakeholders and third-party suppliers. * Establish appropriate service levels, escalation procedures and incident-management processes. * Provide senior-level technical support for complex or business-critical issues. * Maintain accurate system documentation, asset records, network diagrams, administrator-access records and operating procedures. * Manage user onboarding, role changes and offboarding, ensuring access is granted and removed securely. * Identify recurring support issues and implement permanent technical or process improvements. * Microsoft 365, Cyber Security and Compliance * Networking, Firewalls and Remote Access * Telephony and Contact-Centre Technology * Endpoint and Remote Monitoring * Suppliers, Projects and Continuous Improvement ## Related Videos - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Hacking MSSQL on Cloud. All of them. How I became sysadmin on Azure, AWS, GCP and Alibaba.](https://www.wearedevelopers.com/videos/100339-hacking-mssql-on-cloud-all-of-them-how-i-became-sysadmin-on-azure-aws-gcp-and-alibaba) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)