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# Atlassian Platform Analyst

- **Company:** McLaren Automotive Ltd
- **Location:** Woking, UK
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Confluence, JIRA, Data Centers, Scrum Methodology, Runbook, Atlassian Tools, Api Design
- **Published:** August 19, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb43754ba14d83d498710b2a1cede69fd6/eaa

## About the Role

* Practical experience administering Jira and/or Confluence (cloud or data centre), including projects/spaces, permissions, workflows and dashboards.
 * Good understanding of Agile ways of working (Scrum/Kanban) and/or service management concepts.
 * Comfortable translating user needs into configurations and explaining outcomes in plain language.
 * Basic familiarity with JQL, automation rules, and integrating apps (training/mentoring provided).

Personal Attributes:

 * Service mindset and attention to detail.
 * Learner's curiosity for platform features, automation and continuous improvement.
 * Reliable, organised and able to manage multiple support/delivery items.
 * Collaborative and confident engaging with a wide range of stakeholders.
 * Proactive and self-motivated.
 * Delivery and outcome focused.
 * Works collaboratively and puts the 'team' ahead of 'self'
 * Good communication written and verbal
 * Ability to work in a fast-paced and dynamic environment.

## Description

Support and enhance McLaren's Atlassian ecosystem through day-to-day administration, user support and delivery of platform improvements. This role is delivery and service-focused, working under the direction of the Enterprise Atlassian Platform Lead to maintain a reliable, well-governed platform for the enterprise.
What You'll Do

 * Enterprise support: provide 1st/2nd line support for Jira/Confluence/JSM, including user access, permissions, troubleshooting and knowledge articles.
 * Configuration & delivery: implement approved changes (workflows, fields, schemes, forms, automations, dashboards) and support testing/UAT.
 * Operational excellence: monitor platform health, assist with incident/problem management and help maintain runbooks.
 * User enablement: deliver onboarding, how-to guidance and lightweight training; promote consistent ways of working and templates.
 * Reporting & insights: build and maintain dashboards, filters and basic metrics to support teams and leaders.
 * Integration support: assist with marketplace apps, connectors and API-based automations; escalate complex items appropriately.
 * Governance support: help maintain standards, documentation and configuration hygiene (naming, archiving, clean-up).


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