> Markdown version of [/jobs/ext/2107870-it-support-engineer-preston](https://www.wearedevelopers.com/jobs/ext/2107870-it-support-engineer-preston). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Engineer - Preston - **Company:** Adria Solutions ltd - **Location:** Preston, UK - **Experience:** Expert - **Salary:** £35,000.0 - £45,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apache HTTP Server, Microsoft Azure, Backup Devices, Ubuntu (Operating System), Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), VMware ESX Servers, HP Proliant, Internet Information Services (IIS), Issue Tracking Systems, Information Technology Operations, Virtual Private Networks (VPN), Network Troubleshooting, Microsoft Office, Microsoft SQL Server, Windows Servers, MySQL, NetApp Applications, Paessler Router Traffic Grapher, Dell PowerEdge, Cloud Services, Security Information and Event Management, TCP/IP, Transmission Control Protocol (TCP), Virtual Local Area Networks, Software Vulnerability Management, Wi-Fi Technology, Virtual Environment, Sonicwall, Microsoft InTune, Palo Alto Networks, Veeam, Wsus, Vmware - **Published:** August 19, 2026 - **Apply:** https://www.reed.co.uk/jobs/it-support-engineer-preston/57250539 ## About the Role * Microsoft 365 and Entra ID administration. * Intune MDM and Conditional Access fundamentals. * Active Directory, GPO, DNS, and DHCP. * Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi). * Endpoint security, antivirus management, and EDR concepts. * Excellent troubleshooting and customer service skills. * Experience working within a structured IT support environment. Technologies Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell PowerEdge, HP ProLiant, NetApp, Palo Alto, SonicWall, Check Point, UniFi, Aruba, Veeam, Bitdefender, PRTG, SQL Server, MySQL, IIS, Apache, WSUS, and related technologies. Desirable * ITIL Foundation. * Microsoft certifications. * VMware experience. * Exposure to cybersecurity, SIEM, and MDR solutions. This is an excellent opportunity for a motivated IT professional looking to broaden their experience across infrastructure, cloud services, networking, and security in a dynamic environment. IT Support Engineer - Preston Skills * Active Directory (Line) * Communication Skills (Key) * Customer Service * Microsoft Azure (Line) * Microsoft Office (Entry) * Microsoft Windows OS (Win) * Networking Skills (Wan) * Problem Solving (Process) * Technical Support (IT) * Windows Server Administration (Tcp) ## Description We are looking for an experienced and proactive IT Support Engineer to join our IT team. This is a hands-on role supporting users, infrastructure, cybersecurity, and day-to-day IT operations across a diverse technology environment., * Provide end-user support via phone, email, portal, and ITSM ticketing systems. * Manage Joiners, Movers, and Leavers processes. * Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune. * Manage Active Directory, Group Policy, DNS, and DHCP. * Troubleshoot networking issues including VPNs, VLANs, and Wi-Fi. * Monitor and support servers, storage, backups, and virtual environments. * Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. * Support ITIL service desk processes, change management, and major incident management. ## Related Videos - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Coding for Good: Achieving social change with an app](https://www.wearedevelopers.com/videos/1645-coding-for-good-achieving-social-change-with-an-app) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)