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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Twilio's next Staff Solutions Architect - **Company:** Twilio - **Location:** New York, NY, United States (Remote available) - **Experience:** Expert - **Salary:** $128,560.0 - $160,700.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Applications Architecture, Middleware, Systems Analysis, Power BI, Salesforce.Com, Systems Architecture, Tableau (Software), Twilio, Apex Code, Salesforce Lightning, Facebook Flow, Zapier, Data Analytics, Enterprise Integration, DocuSign, Mulesoft, Zuora - **Published:** August 19, 2026 - **Apply:** https://job-boards.greenhouse.io/twilio/jobs/7979245 ## About the Role Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!, * Salesforce Application Architect Experience: 10 years of extensive experience with Salesforce and Order-to-Cash implementations. * CLM Tool Expertise: 5+ years of experience designing and implementing large-scale automation within a CLM and e-signature tool (preferably Conga + DocuSign) inside the Salesforce ecosystem. * Advanced Technical Skills: Advanced knowledge of Salesforce declarative automation, Conga X-Author, document templates, and DocuSign APIs. * Strong Communication & Documentation: Demonstrated ability to capture thinking, recommendations, and process mappings in clear, highly detailed documentation. * Influence & Assertiveness: Proven track record of operating as a strategic partner who can constructively challenge stakeholders and leadership in the interest of system scalability and long-term sustainability. * Proven track record of successfully leading and delivering complex, cross-functional strategic initiatives in a fast-paced environment. * Highly analytical with a data-driven approach to problem-solving and decision-making. * Ability to think strategically and translate complex or ambiguous concepts into actionable plans., * Salesforce Certifications: Salesforce B2B Solution Architect, Platform App Builder, or Salesforce Developer I certifications. (Salesforce Application/System Architect or Developer certifications are highly preferred ). * Large Scale Operations: Experience designing and building within Salesforce for a massive user base (2,000+ users). * Familiarity with BI tools (e.g., Tableau, Power BI) and integration middleware like Mulesoft, Workato or Tray.io ## Description We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. ., The ideal candidate combines strong business process expertise with technical depth in Salesforce and enterprise GTM ecosystems, while also driving operational excellence, scalable governance, system analysis, platform health and compliance readiness across Quote-to-Cash workflows. This leader will partner closely with the Sales Operations, GTMA Systems,GTMA Product team, Twilio Engineering team, Integration engineering team, Zuora and MDM teams. Responsibilities In this role, you'll: * Collaborate with product managers, engineers, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies for the Contract life cycle management team. * Develop and maintain a holistic view of CRM-based processes and user personas to ensure your projects are compatible with upstream and downstream systems and processes. * Communicate regularly with a diverse group of stakeholders with different priorities and levels of technical acumen. * Lead projects end to end to improve the way our Go-To-Market and internal teams track and manage CPQ/CLM product, in partnership with the product owner and product manager. * Work with Product Managers to architect and implement solutions within Salesforce. Your work will include (but not be limited to) architecting automation and system behavior using Lightning Components, Apex, and Flow ensuring scalability, system health, and end user personas/experience. * Translate business requirements into technical solutions from a diverse group of stakeholders with varying priorities and levels of technical acumen. * Provide ongoing roadmap design and ownership in combination with the product owner and product manager. * Be an advocate for technology best practices and be a stakeholder representing technology., We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings., LinkedIn Twitter Glassdoor Indeed Twilio Blog Conference or Event Content (e.g. videos, ads, billboards etc) Other Please click all that apply Are you legally authorized to work in the United States?* Select... Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?* Select... Please indicate whether you are either a citizen or resident of any of the following countries: Cuba, Iran, North Korea, Syria or Crimea Region of Ukraine. * Select... By clicking the "Acknowledge" button, you acknowledge that Twilio processes data in accordance with the Twilio Applicant Privacy Policy. * Acknowledge Twilio Applicant Privacy Policy By checking this box, I confirm I have read, reviewed and understood the guidelines outlined in the Candidate AI Responsible Use Policy. I affirm that all the information and materials I submit throughout my application and candidacy will reflect my own work and experience. * Acknowledge Candidate AI Responsible Use Policy ## About Twilio **Industries:** Sales and Marketing, Telecommunications [Company profile](https://www.wearedevelopers.com/companies/3850-twilio) ### More Jobs at Twilio - [Global Security Operations Center Operator](https://www.wearedevelopers.com/jobs/ext/2118964-global-security-operations-center-operator) - [Social Media Specialist](https://www.wearedevelopers.com/jobs/ext/2117307-social-media-specialist) - [Twilio's next Staff Offensive Security Engineer](https://www.wearedevelopers.com/jobs/ext/2122400-twilio-s-next-staff-offensive-security-engineer) - [Twilio's next Senior or Staff Applied Software Research Engineer](https://www.wearedevelopers.com/jobs/ext/2110061-twilio-s-next-senior-or-staff-applied-software-research-engineer) - [Machine Learning Engineer](https://www.wearedevelopers.com/jobs/ext/2122890-machine-learning-engineer) ## Related Videos - [20 billion requests a week: Upgrading Twilio's API gateway at scale](https://www.wearedevelopers.com/videos/100234-20-billion-requests-a-week-upgrading-twilio-s-api-gateway-at-scale) - [API‑First: How Twilio Designs for Developers - Justin Kitagawa (Twilio)](https://www.wearedevelopers.com/videos/1801-api-first-how-twilio-designs-for-developers-justin-kitagawa-twilio) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [Minimal infrastructure for Real‑Time Phone Agents: transcripts in, responses out](https://www.wearedevelopers.com/videos/1736-minimal-infrastructure-for-real-time-phone-agents-transcripts-in-responses-out) - [Create a Programmatic SEO Project Using Next.js and Static Site Generation](https://www.wearedevelopers.com/videos/449-create-a-programmatic-seo-project-using-next-js-and-static-site-generation) - [WeAreDevelopers LIVE – Real-Time Phone Agents, Unsafe VPNs & More](https://www.wearedevelopers.com/videos/1729-wearedevelopers-live-real-time-phone-agents-unsafe-vpns-more) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers)