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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** Managed Markets Insight & Technology, LLC - **Location:** Charleston, WV, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service, Communications Protocols, Data Architecture - **Published:** August 19, 2026 - **Apply:** https://dejobs.org/x/x/3D31C3D228AF475C970978D25FFBA71F/job/ ## About the Role * Domain knowledge of pharma and life sciences: clinical trials (site feasibility, protocol design), pipeline and asset intelligence, epidemiology, market access, or forecasting (e.g. PTRS, rNPV, consensus forecasting). * 3-5 years in a solutions engineering, sales engineering, technical consulting or implementation role for a data, analytics or SaaS product, ideally with enterprise clients. * Outstanding communication: you can present to a technical architect and a commercial VP in the same meeting and land with both. * Strong discovery instincts: you ask the questions that reveal what a client is actually trying to do, and you listen more than you pitch. * Comfort with ambiguity: the products, the market, and this role itself are all evolving. You treat that as the opportunity, not the drawback. * Experience delivering work inside client environments, such as embedded engagements, professional services or consulting, is a plus. ## Description The Solutions Engineer understands both the technology and the challenges our clients are trying to solve, and works with them to find the right solution. You partner with account executives across the research, development and commercial cycle, leading discovery, solutioning, demonstration and proposal, by understanding not just what our data is, but how it will work inside a client's environment. The work spans a spectrum: at one end, demonstrating and integrating our productised capability; at the other, bespoke co-development programmes with strategic clients, scoped through discovery and statements of work. You'll start with an advise, scope and demonstrate mandate, and as client demand crystallises your remit will grow to include hands-on build, moving from a compelling demo to a running solution the client can see working against their own data., Pre-sale technical partnership * Support the sales organization by building an understanding of the client challenges: their clinical trial/research and commercial questions, data landscape, governance constraints, and AI ambitions, and mapping these to Norstella capabilities as applicable. * Design and deliver compelling demonstrations tailored to the client's actual use cases, not generic scripts. Solutioning and bespoke engagements * Scope proofs of concept and structured engagements, defining success criteria and evaluation plans with the client. * Deliver bespoke engagements inside client environments through trial and hypercare, converting complexity into deployed, ongoing, repeatable solutions. * Shape statements of work with commercial teams, covering workstreams, deliverables, assumptions, dependencies and risks, turning an ambiguous client ambition into a scoped, sellable engagement. * Work alongside client engineering, IT and vendor teams through delivery. You are the technical face of Norstella inside the programme. Enablement, reuse, and feedback * Turn one-off client work into reusable IP: demo environments, playbooks, battlecards and enablement material that make every subsequent engagement faster and stronger. * Feed field intelligence back to product: recurring client requirements, competitive positioning, and the emerging patterns of what AI-era work clients buy, * You understand a pharma client's challenges deeply enough to shape solutions around their specific use case. * Clients reach confidence in our solution faster, and the opportunities you support move forward more often. * Discovery phases you run produce SOWs that survive contact with delivery: accurately scoped, well understood by the client, and profitable to execute. * Sales teams pull you into deals early because your discovery and demos move opportunities forward. ## Related Videos - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) - [From Data Mesh to AI Mesh: Integrating Distributed Intelligence on Decentralized Data Architectures](https://www.wearedevelopers.com/videos/1987-from-data-mesh-to-ai-mesh-integrating-distributed-intelligence-on-decentralized-data-architectures) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [How Engineering Hubs Build Visibility at Developer Conferences like WeAreDevelopers World Congress](https://www.wearedevelopers.com/magazine/720-how-engineering-hubs-build-visibility-at-developer-conferences-like-wearedevelopers-world-congress) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer)