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# Internet Sales Associate

- **Company:** Crain Automotive Team
- **Location:** North Little Rock, AR, United States
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Web Platforms
- **Published:** August 19, 2026
- **Apply:** https://www.careerjet.com/job/us442fd1f08f38c43f5d4dee9c8ab97ebe/eaa

## About the Role

* Previous automotive sales, internet sales, BDC, customer service, or sales experience preferred.
 * Strong communication skills, both written and verbal.
 * Comfortable communicating with customers by phone, text, email, and other digital platforms.
 * Excellent follow-up and organizational skills.
 * Self-motivated, goal-oriented, and able to work independently while contributing to a team environment.
 * Comfortable using computers, CRM systems, and other technology.
 * Ability to build rapport and establish trust with customers quickly.
 * Professional, energetic, and customer-focused attitude.
 * Valid driver's license and acceptable driving record.

Why Join Our Team?
If you enjoy connecting with people, have a strong follow-up game, and are motivated by helping customers find the right vehicle, this could be a great opportunity to grow your career in automotive sales. Our newly remodeled dealership is about to open, and we're building a dynamic sales team from the ground up.

## Description

As an Internet Sales Associate, you will be responsible for responding to and developing relationships with customers who contact the dealership through our website, third-party lead providers, social media, and other digital channels. You will serve as the first point of contact for many online shoppers, helping create a positive customer experience while turning internet inquiries into showroom appointments and vehicle sales.
What You'll Do

 * Respond promptly and professionally to internet leads, website inquiries, phone calls, texts, and emails.
 * Engage customers through phone, email, and text to understand their vehicle needs and buying preferences.
 * Provide accurate information regarding available vehicles, pricing, features, incentives, and financing options.
 * Follow up consistently with new and existing leads to maintain engagement and maximize sales opportunities.
 * Schedule qualified customers for dealership appointments and work to ensure they arrive.
 * Build strong relationships with customers throughout the sales process.
 * Maintain accurate and detailed customer information and follow-up activities in the dealership CRM.
 * Work closely with the sales team to ensure a smooth transition from the internet sales process to the in-store experience.
 * Follow up with customers after appointments, test drives, and purchases to provide exceptional customer service and generate additional opportunities.
 * Meet or exceed dealership goals for lead response, appointments, customer engagement, and sales.
 * Stay knowledgeable about current inventory, manufacturer programs, incentives, and dealership promotions.
 * Provide a professional and positive customer experience that reflects the values of our dealership.


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