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# Senior IT Technician

- **Company:** Accept Recruitment
- **Location:** Birmingham, UK
- **Experience:** Expert
- **Salary:** £38,000.0 - £45,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, Microsoft Online Services, CompTIA Network+, Dynamic Host Configuration Protocol, Domain Name System (DNS), Supervisory Control and Data Acquisition (SCADA), Hyper-V, Virtual Private Networks (VPN), Windows Servers, Network Architecture, Network Diagrams, Windows PowerShell, Azure Active Directory, Sage Accounting, SAP Business One, TCP/IP, Virtual Local Area Networks, Software Vulnerability Management, Wi-Fi Technology, Firewalls (Computer Science), Microsoft InTune, Information Technology, Epicor ERP, Patch Management, Infor, Veeam, Custom Reports, Vmware
- **Published:** August 19, 2026
- **Apply:** https://www.cv-library.co.uk/job/225435715/senior-it-technician

## About the Role

* 5+ years in a hands-on IT infrastructure role
 * Minimum 2 years in a lead/senior capacity with service ownership
 * Strong knowledge of Windows 10/11, Microsoft 365, networking (TCP/IP, DNS, DHCP), Active Directory/Azure AD, and security (antivirus, MFA, patching)
 * CompTIA Network+/Security+ essential
 * Full UK driving licence and willingness to travel between sites
 * ITIL Foundation, Cyber Essentials Plus, ISO 27001/NIST exposure desirable
 * Experience with ERP/MRP platforms (SAP Business One, Epicor, Infor, Sage) and MES/SCADA integrations advantageous
 * Backup/DR tools (e.g. Veeam) and virtualisation (VMware/Hyper-V) a plus
 * Basic PowerShell scripting for automation (nice to have)

## Description

A well-established engineering and manufacturing group operating across multiple UK sites, is looking for a Senior IT Technician to take ownership of their Group IT environment. This is a hands-on leadership role covering around 120 users, blending day-to-day technical delivery with strategic infrastructure planning, cybersecurity ownership, and vendor management.

You'll be the primary escalation point for all infrastructure matters, working across on-premise and cloud environments to keep the business running securely and efficiently.

Key Responsibilities

 * Own and maintain IT infrastructure across all UK sites - servers, endpoints, networking and cloud tenancy
 * Lead cybersecurity controls: MFA, endpoint protection, patch management and vulnerability remediation
 * Maintain and test backup and disaster recovery processes
 * Provide 2nd/3rd line support as the primary escalation point
 * Manage Microsoft 365, Entra ID (Azure AD), Intune and Exchange Online
 * Administer Windows Server, Active Directory, Group Policy, DNS and DHCP
 * Oversee network infrastructure - firewalls, VLANs, VPNs, Wi-Fi and site connectivity
 * Support and optimise ERP/MRP systems and manufacturing integrations
 * Manage third-party IT providers, contracts, licensing and procurement
 * Lead IT projects such as migrations, network refreshes and system upgrades
 * Maintain IT documentation, asset registers and network diagrams
 * Translate technical risk and investment needs into commercial reports for leadership


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