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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Operations and Facilities - **Company:** Tata Consultancy Services Limited - **Location:** Detroit, MI, United States - **Salary:** $60,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Data Centers, Monitoring of Systems, Issue Tracking Systems, Information Technology Operations, Networking Hardware, Information Technology, Hardware Infrastructure - **Published:** May 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4098dfe3dd658027 ## About the Role Do you have experience in Stakeholder engagement?, Do you have a Bachelor's degree?, * Ability to work onsite at the data center location and support 24x7 shift operations, including nights, weekends, and holidays. * Basic understanding of data center environments, including racks, power, cooling, and cabling. * Hands on attitude with willingness to perform physical and operational tasks as required. * Strong adherence to processes, procedures, and safety guidelines. * Good documentation skills for logs, checklists, and shift handover notes. * Strong communication skills for coordination with team members and stakeholders. * Ability to remain calm, attentive, and organized in operational or high priority situations. * Reliable, detail oriented, and able to follow instructions accurately., * Prior experience working in a data center, operations center, or technical facility. * Familiarity with IT service management or ticketing systems. * Understanding of power systems, HVAC, or facility monitoring concepts. * Exposure to vendor coordination or escorting procedures. * Basic technical knowledge of servers, network equipment, or hardware components. * Certification or training related to IT operations, facilities, or data center fundamentals., Qualifications : BACHELOR OF COMPUTER SCIENCE ## Description * Data Center facilities monitoring (Power, UPS, HVAC, environmental alerts) * L1 Application, Infrastructure Monitoring support for Applications, server, network, storage, backup, cloud, and hybrid environments * Hands and feet support required for Detroit for facilities monitoring in the onsite Datacenters. * Plant IT & OT/IT coordination with internal Team & third party vendors * Support Incidents, Service Request, problem aligned with governance * Compliance, audit readiness & documentation, including ITAR/EAR support * Data Center facilities monitoring: Power, UPS, HVAC, environmental alerts. * Maintain and monitor Physical access control, audit compliance, and offsite tape coordination. * Coordination with Facilities, for physical security, equipment moves and third-party vendors. * Support compliance, audit readiness & documentation. * Perform onsite monitoring and operational checks of data center infrastructure and equipment. * Respond to system alarms, infrastructure alerts, and facility notifications. * Execute standard operating procedures for normal operations and incident situations. * Perform physical tasks such as equipment inspections, cable checks, inventory verification, and escorting authorized personnel. * Support incident resolution activities by following defined operational steps and escalating when required. * Maintain logs, checklists, and operational records during each shift. * Coordinat e with internal teams and vendors to support maintenance and repair activities. * Ensure data center safety, cleanliness, and compliance with operational standards. * Participate in shift handovers, communicating status and outstanding actions clearly. * Support scheduled activities such as maintenance windows, equipment upgrades, and audits. ## Related Videos - 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