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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Change Management Coordinator - **Company:** BLUEBIRD MIDWEST LLC - **Location:** Kansas City, MO, United States - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Windows, Data Analysis, Spreadsheets, Data Transmissions, Data Files, Data Integrity, Microsoft Office, Pivot Tables, SQL Databases, Extensible Markup Language (XML), Computer Network Operations, Network Support, Restful APIs - **Published:** May 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=67241f8a268b6443 ## About the Role Do you have experience in Microsoft Office?, * College degree or equivalent in IT or a related technical field. * Prior experience manipulating, analyzing, and reporting on data sets. * Experience formatting data for easy analysis (spreadsheets, charts, pivot-tables, etc..) * Proficient in Microsoft 365, with strong emphasis on Excel (formulas, pivot tables, and data tools). * Demonstrated analytical ability, judgment, and problem-solving skills. * Strong attention to detail with a focus on accuracy and data quality. * Ability to quickly pivot between tasks in a fast-paced environment. * Proficient in automating the creation of data analysis reports and notifications, including automated workflows, spreadsheet updates, and email distribution processes., * Prior experience in the Telecommunications field is strongly preferred. * Experience with Network Operations OSS and EMS/NMS systems in a production environment. * Experience reading and interpreting network drawings and diagrams. * Possess an understanding of data transfer techniques between systems (e.g., REST APIs, XML, SQL queries, file import/export) and their practical application in operational workflows. ## Description The Change Management Coordinator will support Network Operations Center (NOC) leadership and technical teams by utilizing Network Element Management Systems (EMS) and Operational Support Systems (OSS) to identify circuits affected by network maintenance and deliver timely, accurate, and customer-focused notifications. Additional responsibilities include, but are not limited to, performing data entry, maintaining system accuracy, and supporting cross-platform data integrity across multiple tools and systems., * Create Maintenance Notifications (NOFAs) for all circuits potentially impacted by maintenance activities within required customer and carrier notification timelines. * Identify and recommend opportunities for process improvements. * Update and maintain contact information to ensure that customers consistently and accurately receive notifications. * Participate in weekly Change Management calls with engineering, field services, and outside plant teams to evaluate upcoming maintenances, both internal and external. * Proactively ensure readiness across all stakeholders. * Identify and mitigate potential conflicts in advance to prevent customer impact or service credits. * Evaluate workload and effectively prioritize tasks based on urgency, customer impact, and scheduled maintenance windows. * Must be reliable and possess the ability to work effectively and independently under minimal supervision while maintaining high accuracy and accountability. ## Related Videos - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [Introduction to TXT](https://www.wearedevelopers.com/videos/30-introduction-to-txt) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [Scaling Talent from Within: How Upskilling Fuels Growth](https://www.wearedevelopers.com/videos/1379-scaling-talent-from-within-how-upskilling-fuels-growth) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)