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# Revenue Operations Manager (CRM & Business Processes)

- **Company:** EF Education First
- **Location:** London, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Salesforce.Com, Systems Integration, Large Language Models
- **Published:** August 19, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2933527203-2

## About the Role

Proven ability to translate business needs into scalable operational solutions. Experience partnering with CRM administrators, sales teams and frontline leadersStrong business analysis and requirements gathering skills. What We Offer Working in a multicultural global team with vibrant and energetic team of colleagues by your sideComprehensive and supportive onboarding and further personal and professional development and career progression opportunitiesA competitive salary and benefits packageLength of Service Recognition including paid sabbatical #LI-FE1

## Description

Position: Revenue Operations Manager (CRM & Business Processes)Office location: London - Hybrid (4 days per week in the office, 1 day remote)The Opportunity Ready to turn strategy into action and drive meaningful impact across a growing business?As our Revenue Operations Manager, you'll be responsible for creating and maintaining a single, scalable operating foundation across our commercial organization.Acting as the bridge between business stakeholders and technical system teams, this role oversees the design, governance, and continuous improvement of commercial processes, CRM standards, data quality, and operational workflows. The role ensures that our CRM and integrated systems support business objectives while driving consistency, efficiency, and scalability across commercial functions.This is a business-facing role within the Revenue Operations team. While the role works closely with Salesforce administrators, developers, and engineers, it is not a technical administration, builds trust and influenceStrong problem-solving and decision-making capabilities, using data and insight to guide recommendations.Naturally curious and proactive, with a passion for continuous improvement and operational excellence.A strong understanding of how operational excellence drives sales performance and customer outcomes Skills & Experience 3-5+ year's experience in Revenue Operations, Sales Operations, CRM Operations, Commercial Operations, or Business Operations roles. Strong understanding of CRM platforms, ideally Salesforce, from a business process and governance perspective. Experience leveraging AI and large language models (LLMs) across CRM and commercial systems.Knowledge of technology ecosystems, systems integration concepts, APIs , LLMs and MCPsSalesforce certification (e.g. Salesforce Administrator, Business Analyst, or Advanced Administrator) would be advantageous. Proven experience driving process design, standardization, and operational improvement initiatives.


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