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# Solutions Engineer

- **Company:** Amazon.com, Inc.
- **Location:** Seattle, WA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $80,000.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), A/B Testing, Shopify, Data Pipelines, Api Management
- **Published:** August 19, 2026
- **Apply:** https://www.careerjet.com/job/us83d9d6559bff9ba408026dd83b60b497/eaa

## About the Role

* 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Management role, or a customer-facing technical role where you were measured on commercial outcomes
 * Experience in B2B SaaS, ideally in a product that required hands-on implementation or integration work
 * Comfortable working across a full customer lifecycle and partnering with Sales & Customer Success teams
 * Familiarity with e-commerce platforms, particularly Shopify
 * Nice to haves:

 * Experience with A/B testing, pricing tools, or personalization platforms
 * Familiarity with headless commerce architectures or custom Shopify implementations
 * Experience in a startup or high-growth environment where the playbook wasn't written yet
 * Strong preference for Pacific or Mountain time zone

## Description

Own the technical pre-sale motion

 * Partner with Account Executives on deals that have technical complexity: integration scoping, custom or headless architecture, and anything where a wrong answer in the first conversation costs us the deal
 * Lead technical discovery: understand how a customer's stack is built, where Intelligems fits, and what the implementation will actually require
 * Remove technical objections before they become blockers. Turn "I'm not sure if this works with our setup" into a clear path to launch

Drive technical expansion post-sale

 * Support Onboarding's adoption goals by removing technical blockers as customers are learning our platform
 * Partner with Customer Success to identify accounts where new solutioning unlocks new revenue: new test types, re-integration scoping, headless implementations, and more
 * Translate what the customer wants to accomplish into a concrete technical path forward, and help CS close the deal

What You Bring

 * Commercial instincts: you understand that your job is to help the company grow, not just to answer technical questions. You think about deals, velocity, and retention - and you're motivated by those outcomes. You're comfortable being measured on revenue, not just resolution time
 * Technical depth: you can hold your own in a conversation about API integrations, JavaScript implementations, Shopify architecture, and custom data pipelines. You don't need to be an engineer, but you need to understand what engineers are building well enough to scope it accurately and explain it clearly
 * Customer presence: you're confident in customer-facing conversations, including sales calls where the stakes are real and the customer hasn't committed yet. You know how to build trust quickly, set accurate expectations, and handle pushback without losing the room


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