> Markdown version of [/jobs/ext/2115416-ai-onboarding-specialist-automotive](https://www.wearedevelopers.com/jobs/ext/2115416-ai-onboarding-specialist-automotive). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Onboarding Specialist - Automotive - **Company:** Podium Corp Inc. - **Location:** Lehi, UT, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Big Data, Software as a Service, Automation of Marketing, Salesforce.Com, Core Voice Platform, Large Language Models - **Published:** August 19, 2026 - **Apply:** https://job-boards.greenhouse.io/podium81/jobs/7557676 ## About the Role * 1-2 years of experience in a customer onboarding/implementation role (in SaaS is a plus) * Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts * A bachelor's degree in business or a similar field. * Exceptional written and communication skills * Experience communicating directly with clients * Proven track record of managing multiple concurrent projects with varying complexity levels * Excellent problem-solving skills * Self-starter with prior experience navigating complex customer environments * Ability to sort through large volumes of data and drive insights and results * Interest in further understanding and working with AI agents What we hope you have: * A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate * Bachelor's degree. * Experience with Gainsight and Salesforce ## Description The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the organization and management of account connections, integration fulfillment, tailored team trainings for all locations in any given account, resolving customer issues, and customer usage monitoring to bring about the successful completion of new customer implementation. The Onboarding Manager also has a major role in creating new processes internally and needs to be able to adjust quickly to changing circumstances. What you will be doing: * Primary contact during the first 30 days of the new customer experience * Podium product expert * Manage potential escalations within the first 30 days * Coordinate all account connections (product and integration-related) * Ensure product adoption through various outreach methods and health scoring of accounts * Implement and configure AI agents * Ensure effective hand-off to CSMs after the onboarding period is over * Conduct full-team trainings for all locations in every account, covering best practices * Coordinating and responding to client issues * Building new processes and working with different departments to create a smooth implementation experience ## Related Videos - [Recruiting with Soul & Smarts](https://www.wearedevelopers.com/videos/1477-recruiting-with-soul-smarts) - [Alibaba Big Data and Machine Learning Technology](https://www.wearedevelopers.com/videos/37-alibaba-big-data-and-machine-learning-technology) - [Develop, test and run a communications application in a serverless cloud](https://www.wearedevelopers.com/videos/760-develop-test-and-run-a-communications-application-in-a-serverless-cloud) - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Own Your Narrative: Why Personal Branding Isn’t Optional](https://www.wearedevelopers.com/videos/1297-own-your-narrative-why-personal-branding-isn-t-optional) ## Related Articles - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [How to start an AI project for a good cause and boost your career](https://www.wearedevelopers.com/magazine/15-how-to-start-an-ai-project-for-a-good-cause-and-boost-your-career) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development) - [Got AI ideas but no money? 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