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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior MuleSoft Integration & Production Support Lead - Remote US Position - **Company:** NTT DATA Corporation - **Location:** Plano, TX, United States (Remote available) - **Experience:** Expert - **Salary:** $123,525.0 - $205,875.0 - **Contract:** Permanent contract - **Skills:** RESTful API Modeling Language, Application Programming Interfaces (APIs), Amazon Web Services, Confluence, JIRA, Microsoft Azure, Code Review, Continuous Integration, DevOps, Github, JSON, OAuth, Performance Tuning, Anypoint Studio, Simple Object Access Protocol (SOAP), Systems Integration, Management of Software Versions, Extensible Markup Language (XML), Openapi, Datadog, SSL Certificate Management, Data Logging, Enterprise Software Applications, Software Security, Mttr, Technical Debt, Git, Cloudhub, Dataweave, Restful APIs, Oracle Cloud Infrastructure, Splunk, Appdynamics, Dynatrace, Api Management, Jenkins, Mulesoft, Servicenow - **Published:** August 19, 2026 - **Apply:** https://careers-inc.nttdata.com/talentcommunity/apply/1420790000/?locale=en_US ## About the Role * US Citizen / Greencard holder required for this position. * 8+ years of enterprise application development, systems integration, or enterprise technology delivery. * 5+ years of hands-on MuleSoft Anypoint Platform experience. * 3+ years leading technical teams, mentoring developers, and performing code/design reviews. * 3+ years experience with ServiceNow, REST, SOAP, JSON, XML, DataWeave 2.x, RAML/OpenAPI, AWS, OCI. * 3+ years experience with API Manager, Runtime Manager, Exchange, CloudHub 2.0 and/or Runtime Fabric, CI/CD, Git, Azure DevOps/Jenkins/GitHub Actions. * 3+ years experience supporting production environments including monitoring, performance tuning, deployment governance, release validation, and RCA. * 3+ years experience with OAuth, JWT, Mutual TLS, API security policies, secrets and certificate management. Preferred Experience * Public sector or managed services environment experience. * ITIL, DevOps, Jira, Confluence, Splunk, Datadog, Dynatrace, or AppDynamics., * MuleSoft Developer Level 1 - preferred * MuleSoft Level 2 - preferred * Bachelor's degree or equivalent experience. Operational Accountability * Own API availability, deployment quality, MTTR improvement, release success rate, SLA compliance, and reduction of recurring incidents. * Participate in scheduled on-call rotations, maintenance windows, and emergency production support. ## Description * Provide hands-on MuleSoft development, troubleshooting, and production support. * Serve as the technical lead for MuleSoft developers, offshore teams, vendors, and client technical resources. * Lead development, testing, deployment, monitoring, and support of MuleSoft APIs and integration services. * Own production stability, participate in Sev1/Sev2 incident response, lead root cause analysis, and drive permanent corrective actions. * Review and optimize existing APIs, CI/CD pipelines, repositories, runtime environments, and operational processes. * Establish standards for logging, monitoring, alerting, exception handling, API versioning, security, and deployment governance. * Perform code reviews, release readiness assessments, and operational readiness reviews. * Develop and maintain runbooks, integration inventories, API catalogs, dependency maps, deployment guides, and knowledge-transfer documentation. * Drive API governance, reusable integration patterns, technical debt reduction, and continuous improvement initiatives. * Provide executive-level technical status, risks, recommendations, and remediation plans. ## Related Videos - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)