> Markdown version of [/jobs/ext/211562-it-support-specialist-phone-based-support-level-1-2](https://www.wearedevelopers.com/jobs/ext/211562-it-support-specialist-phone-based-support-level-1-2). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT Support Specialist (Phone-Based Support) Level 1-2

- **Company:** The Lk Frazier Group LLC
- **Location:** United States (Remote available)
- **Experience:** Starter
- **Salary:** $40,000.0 - $60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Scripting, Software Troubleshooting
- **Published:** May 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4d9530e4031ec868

## About the Role

Do you have experience in Windows?, Strong troubleshooting and problem-solving ability

Organized, dependable, and able to manage multiple requests

Bonus Skills:

Prior IT support, help desk, or similar experience preferred

Microsoft 365 administration experience

Familiarity with Active Directory / domain environments

Any scripting or development experience

## Description

We are seeking a dependable and customer-focused IT Support Specialist to provide phone-based technical support for a variety of end-user issues. This role requires someone who can troubleshoot efficiently while communicating clearly with users of all technical skill levels. This role requires base level knowledge of Windows, Network drives and printers. Applicants may be asked to provide real-world examples demonstrating their troubleshooting and problem-solving experience of all skills listed., Provide phone-based support for common IT issues, including


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