> Markdown version of [/jobs/ext/2115656-remote-support-engineer](https://www.wearedevelopers.com/jobs/ext/2115656-remote-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Remote Support Engineer

- **Company:** Insight Global
- **Location:** Alpharetta, GA, United States
- **Salary:** $62,400.0 - $76,960.0
- **Contract:** Permanent contract
- **Skills:** Diagnostic Tools, Servicenow
- **Published:** August 19, 2026
- **Apply:** https://jobs.insightglobal.com/jobs/find_a_job/georgia/alpharetta/remote-support-engineer/job-434970/

## About the Role

A client of Insight Global is looking for a Remote Support Engineer to support their hardware team. This individual will need to have strong hands-on remote technical troubleshooting support experience with hardware equipment, as well as proficient customer service experience., Proficient hands-on remote troubleshooting experience with hardware equipment
-Strong customer-facing technical support experience, either remote or onsite
-Proficiency with remote diagnostic tools, case management platforms (e.g., ServiceNow)

Nice to Have Skills & Experience

-Hands-on remote troubleshooting experience in the commercial print industry



## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Diagnostic Tooling: How to get insights from your .NET services hosted in Kubernetes containers?](https://www.wearedevelopers.com/videos/100188-diagnostic-tooling-how-to-get-insights-from-your-net-services-hosted-in-kubernetes-containers)
- [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready)
- [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops)
- [Software stack under and over the hood of the fastest accelerating car in the world](https://www.wearedevelopers.com/videos/221-software-stack-under-and-over-the-hood-of-the-fastest-accelerating-car-in-the-world)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)