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# IT Specialist

- **Company:** Primaryone Health
- **Location:** Columbus, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Antivirus Softwares, Business Software, HP Thin Clients, Microsoft Office, System Software, Peripherals, Adobe, Laptops
- **Published:** May 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3e67a83a434c53b1

## About the Role

Do you have experience in Windows?, Do you have a High school diploma or GED?, Successful candidates must have a high school diploma or equivalent; college degree in computer related field preferred, and minimum four years' experience in a help desk environment.

## Description

PrimaryOne Health is currently seeking an IT Specialist for our East 17th Ave. health center.
Essential Job Responsibilities:

 * Maintain accurate records of support requests.
 * Communicate with staff to understand and resolve technology problems, escalating when necessary.
 * Coordinate triage of support requests.
 * Manage accurate records or reports as needed.
 * Travel to and from health centers as needed for support projects.
 * Troubleshoot problems related to servers, networking, peripherals, thin clients, workstations, laptops, a/v equipment, MS Office applications, various MS Windows O/S, and other common business applications such as anti-virus or Adobe apps.
 * Support telecommunications devices (analog, digital, IP and cellular) up to and including configuration of devices on CIX phone system software.
 * Support company health technology systems by performing assigned scheduled maintenance and checks of company health technology systems.
 * Responsible for managing user access and permissions.
 * Complete basic IT projects as assigned such as wiring installation, AV for events, or evaluating products.
 * Carry a company cell phone and respond to emergency situations that may require before hours or after hours' time commitments on little or no notice
 * Other duties or special projects as assigned.


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