> Markdown version of [/jobs/ext/2118382-it-administrator](https://www.wearedevelopers.com/jobs/ext/2118382-it-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Administrator - **Company:** HOVER Inc. - **Location:** New York, NY, United States (Remote available) - **Experience:** Expert - **Salary:** $129,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Apple IOS, JIRA, Software as a Service, Cyber Security, Cursor (Graphical User Interface Elements), Identity and Access Management, Information Technology Operations, Operational Data Store, Zero Trust Network Access, Systems Integration, Computer Networking Systems, Okta, Reliability of Systems, Information Technology, Slack, Github Enterprise, Casper Suite, Gsuite - **Published:** August 19, 2026 - **Apply:** https://hover.to/job-posts/7971678 ## About the Role * GitHub Enterprise administration experience, including org-level access management and SSO integration * Demonstrated experience using AI coding assistants (such as Claude Code, Cursor, or Copilot) to build internal tooling, automate workflows, or develop integrations - or a strong scripting/automation background with clear trajectory toward AI-assisted development * Working knowledge of SOC 2 Type II audit frameworks and experience supporting security questionnaire processes and customer compliance requirements * Familiarity with Cisco networking fundamentals, Google Workspace administration, Jira, and Slack in an enterprise environment * Ability to support and troubleshoot Apple hardware (Mac and iOS) for a distributed workforce * Strong written and verbal communication skills, with a track record of proactive employee support and clear expectation-setting under pressure * Proven ability to manage multiple workstreams independently in a sprint-based environment, without reliance on day-to-day management oversight * Background at pre-IPO tech companies with in-house IT departments managing a SaaS software stack Nice to have: * Experience with Zero Trust network architecture, endpoint security strategy, or Identity Governance Automation * Prior exposure to office build-outs or IT infrastructure coordination for a physical office move * Familiarity with data analysis and generative AI for operational reporting or executive summaries ## Description This role sits at the center of how Hover's internal technology works and how our employees experience it. About half your time will go toward building: developing custom integrations and automation tools using AI coding assistants, analyzing data from Okta, Jira, and other systems to identify patterns and opportunities, and building the security infrastructure that supports both our internal teams and our enterprise customers. The other half keeps Hover's employees productive - IT support, hardware troubleshooting, AV and network reliability, and hands-on onboarding and offboarding. You'll work closely with Workplace, People Operations, and Executive Admins, and you'll own your project plans independently. * Build custom integrations, micro-applications, and automation tools using AI coding assistants (Claude Code, Copilot, Cursor) to reduce manual IT workflows and shrink Hover's SaaS footprint * Analyze operational data from Okta, Jira, and other systems to identify patterns, automate application provisioning for new hires, and generate executive-level narrative insights * Build and manage a scalable customer security response pipeline, including a customer-facing trust center, with consistent performance against SLA * Automate laptop collection, asset tracking, and offboarding workflows to replace manual processes and integrate with existing lifecycle automation systems * Build sensors and alerting mechanisms to detect SaaS system health interruptions and support rapid IT remediation * Share ownership of day-to-day IT operations and helpdesk support for our San Francisco and New York offices and remote employees, including hardware troubleshooting, AV and network performance, and access management * Support new hire onboarding and departing employee offboarding in partnership with People Operations and Workplace * Administer and optimize Okta, Jamf, GitHub Enterprise, Google Workspace, and related tooling across the employee base, * Hands-on experience administering Okta (SSO, provisioning, lifecycle policies) and Jamf (Mac and iOS device management, policy enforcement) in a SaaS-forward tech environment ## Related Videos - [Coffee with Developers - Adam Wiggins](https://www.wearedevelopers.com/videos/919-coffee-with-developers-adam-wiggins) - [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers) - [Dev Digest 137 - AI'm not sure about this](https://www.wearedevelopers.com/magazine/485-dev-digest-137-ai-m-not-sure-about-this) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)