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# Desktop Operation Support

- **Company:** RIGHT CLICK
- **Location:** Stamford, CT, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Office, Queue Management Systems, Office365
- **Published:** August 19, 2026
- **Apply:** https://www.careerjet.com/job/us0726fb9cdfe3abc43215e9c1de122b33/eaa

## About the Role

* At least 2 years of professional experience in a Desktop Support or similar Level 1 IT support role
 * Hands-on experience with Active Directory, Office 365, and Windows support
 * Experience managing IT inventory and deploying workstations
 * Comfortable working overnight and rotating shifts, including weekends
 * Strong problem-solving and ticket/queue management skills
 * Ability to work independently during off-hours

## Description

Our client is seeking a Desktop Support Specialist to provide hands-on Level 1 technical support and manage day-to-day desktop operations for an overnight support team. The ideal candidate will have strong troubleshooting instincts, a dependable and flexible approach to scheduling, and solid organizational skills. This is an onsite position based in Fairfield County, CT.
Desktop Support Specialist's Responsibilities and Duties:

 * Provide basic hands-on Level 1 desktop support to end users
 * Manage and monitor the NOC queue, escalating issues appropriately
 * Move computers and deploy workstations as needed
 * Track and manage hardware inventory
 * Support Active Directory user and device administration
 * Provide support for Office 365 applications and services


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