> Markdown version of [/jobs/ext/2118968-director-of-it-sytems](https://www.wearedevelopers.com/jobs/ext/2118968-director-of-it-sytems). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of IT Sytems - **Company:** NWN Corporation - **Location:** Boston, MA, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Agile Methodology, Artificial Intelligence, Computer Programming, Systems Development Life Cycle, Power BI, Information Technology, Servicenow - **Published:** August 19, 2026 - **Apply:** https://jobs.military.com/career/312497/director-it-systems-servicenow-platform-massachusetts-ma-boston ## About the Role * Bachelor's degree (or equivalent) in computer science or related discipline\n * 10+ years Experience in systems applications; programming and/or managing\n * 5 years Experience building solutions using Agile methods\n * Experience building enterprise solutions following a SDLC\n * 8+ years supervisory experience required\n * Experience managing a team of developers\n * Ability to translate strategic vision into tactical plans to achieve desired outcomes\n * Ability to plan and manage work backlog using Agile methods, including platform operations, platform support, ongoing enhancements, and new capability implementations.\n * Ability to lead a team and drive business outcomes\n * Ability to elicit requirements (user/stakeholder, business, functional) from business needs presented\n * Proactive approach to identifying problems, performance bottlenecks, and areas for improvement\n * Ability and desire to skill up on new technology and capabilities\n * Excellent written and verbal communication skills\n * Experience with ServiceNow and Power BI\n * Ability to establish and enforce platform governance, including design authority, change control, development standards, security compliance, and role-based access controls\n * Ability to manage team capacity, resource planning, performance expectations, career development, and continuous improvement across operational and strategic platform initiatives\n * Demonstrated comfort with adopting emerging AI tools and technologies to optimize processes, improve collaboration, and drive operational effectiveness.\n ## Related Videos - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [From Punch Cards to AI-assisted Development](https://www.wearedevelopers.com/videos/611-from-punch-cards-to-ai-assisted-development) ## Related Articles - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026)