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# Information Technology Support Engineer

- **Company:** Sharp Brains
- **Location:** Lugo, Spain
- **Contract:** Permanent contract
- **Skills:** Complex Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Monitoring of Systems, Issue Tracking Systems, Virtual Private Networks (VPN), Network Security, Network Troubleshooting, Network Architecture, Network Installation Services, Remote Access Technology, TCP/IP, Virtual Local Area Networks, Wide Area Networks, Network Routers, Computer Networking Systems, Software Troubleshooting, Firewalls (Computer Science), Juniper, Information Technology, Network Support, Cisco
- **Published:** August 19, 2026
- **Apply:** https://www.buscojobs.com.es/information-technology-support-engineer-en-lugo-ID-367834510

## About the Role

1-3 years of experience in Network Support / Network Engineering

 - Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)
 - Hands-on experience with routers, switches, and firewalls (Cisco, Juniper, etc.) xbhjioe
 - Basic knowledge of network security principles
 - Experience with VPN and remote access technologies
 - Familiarity with monitoring tools and ticketing systems
 - Relevant certifications (CCNA or equivalent) are a plus
 - Strong troubleshooting and analytical skills
 - Good communication and customer-handling skills
 - Ability to work independently in an on-site environment

## Description

We are currently looking for a Network Engineer (L1 / L2) professional to join our team in an on-site support role.No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Work Mode: On-SiteEmployment Type: B2B/ Freelance ContractLocation: Majadahonda, SpainJob Responsibilities:- Provide Level 1/Level 2 support for network infrastructure and connectivity issues- Monitor and maintain LAN/WAN network performance- Configure and troubleshoot routers, switches, and firewalls- Diagnose network issues related to IP, DNS, DHCP, and VPN- Assist in network installations, upgrades, and patching activities- Ensure network security and follow best practices- Support end-users with connectivity and access-related issues- Maintain network documentation and update configurations- Log, track, and resolve incidents through the ticketing system- Escalate complex network issues to senior engineers/vendors- Ensure timely resolution as per SLA requirementsRequired Skills & Experience:- 1-3 years of experience in Network Support / Network Engineering- Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)- Hands-on experience with routers, switches, and firewalls (Cisco, Juniper, etc.) xbhjioe- Basic knowledge of network security principles- Experience with VPN and remote access technologies- Familiarity with monitoring tools and ticketing systems- Relevant certifications (CCNA or equivalent) are a plus- Strong troubleshooting and analytical skills- Good communication and customer-handling skills- Ability to work independently in an on-site environment


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