> Markdown version of [/jobs/ext/2122581-gtm-ai-engineer](https://www.wearedevelopers.com/jobs/ext/2122581-gtm-ai-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # GTM AI Engineer - **Company:** Greenhouse Software, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $140,000.0 - $170,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Cloud Computing, Databases, Github, Software Engineering, Data Logging, Google Cloud, Large Language Models, Prompt Engineering, Kubernetes - **Published:** August 19, 2026 - **Apply:** https://job-boards.greenhouse.io/customerio/jobs/8055540 ## About the Role * 4+ years in software engineering, platform/infrastructure engineering, or a similarly technical role, ideally at a B2B SaaS company. * Comfort working in the terminal daily, with a real GitHub PR-and-deploy workflow. * Cloud hosting experience - Kubernetes, VMs, or equivalent; Google Cloud experience strongly preferred. * Experience with how agents interact with and edit databases, including some hands-on database administration. * Familiarity with LLM-based application development: prompt engineering, tool/function calling, evals, and modern agent frameworks. * Ability to prompt AI tools correctly, review their output critically, and direct them to QA their own work - this is an AI-native role, not a hand-coding one. * Scrappy enough to iterate fast, disciplined enough to think about consistency once something needs to scale. * A point of view, and the willingness to ask "why did you build it that way?" ## Description Hi, my name is Nick Guardino, Senior Director of Marketing Ops at Customer.io, and I'm looking for a GTM AI Engineer to help take our AI agents from scrappy prototypes to production-grade systems our GTM teams can depend on., * Observability & stability - instrument tracing, logging, and monitoring across the agent fleet so we catch regressions before our 120+ GTM users do. * Deployment & infrastructure - stand up and maintain the pipelines that get agents into users' hands without surprises, owning environment parity and release hygiene on our GCP stack. * Database administration - own how agents read from and write to our databases, safely and at scale. * Fleet maintenance - monitor agent behavior in production, triage issues, and ship the steady stream of improvements that make an agent indispensable rather than just useful. * Partner closely with the GTM AI team - free up our agent builders to stay in their zero-to-one wheelhouse while you own scale and reliability. * Bring an outside point of view - tell us what we built wrong, and back it up with a plan to fix it., This should be the location you plan to consider your primary residence and are legally authorized to work in. Were you referred to this position by a current or former team member? If so, please list their name below.* LinkedIn Profile Have you previously been employed with Customer.io? * Select... If you have previously been employed with Customer.io, please provide the department or role that you had. If applicable, please provide personal website or link to samples of work. Will you require work authorization/visa sponsorship?* Select... As a remote company, we hire across many locations, but we do have policies and team needs that influence where we can support employment. Because of this, we're not able to offer visa sponsorship or relocation support at this time. Are you authorized to work in country of residence?* Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Customer.io's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. 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