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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Engineer - **Company:** Lineate - **Location:** United States - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Amazon Web Services, Computing Platforms, Audit Trail, Microsoft Azure, Backup Devices, Bash Shell, Cloud Computing Security, Continuous Integration, Extract Transform Load (ETL), Cursor (Graphical User Interface Elements), Linux, DevOps, Domain Name System (DNS), Github, HTTP Secure, Identity and Access Management, Information Security Management, Virtual Private Networks (VPN), Python (Programming Language), Key Management, PostgreSQL, Linux System Administration, Log Analysis, Windows Servers, MySQL, Networking Basics, Routing, Open Source Technology, Performance Tuning, Role-Based Access Control, Redis, Ansible, Prometheus, Runbook, TCP/IP, Datadog, Scripting, Transport Layer Security, Load Balancing, Large Language Models, Grafana, Apache Spark, Amazon Virtual Private Cloud (VPC), Git, Cloudformation, Pyspark, Gitlab-ci, Kubernetes, Information Technology, Hashicorp, Hardware Infrastructure, Cloudwatch, Zendesk, Terraform, GPT, Software Version Control, Docker, Jenkins, Databricks, Golang - **Published:** August 19, 2026 - **Apply:** https://job-boards.greenhouse.io/lineate/jobs/8018252 ## About the Role * Minimum 3 years of hands-on Linux system administration experience (required) * Minimum 2 year of hands-on experience with AWS in a production environment (required) * Working familiarity with Kubernetes - able to operate workloads, read logs, and perform standard actions by following playbooks (deep cluster-design expertise not required) * Working familiarity with AWS Databricks - able to run jobs, manage clusters, and troubleshoot using existing playbooks (deep platform expertise not required) * Practical experience using AI agents / LLM-based tooling (e.g., Claude, ChatGPT, MCP-based agents, Cursor, Copilot) to automate operational, scripting, or support tasks * At least 1 year of Windows system administration experience * Practical scripting skills in at least one of Python, Bash, Go (1+ years of practical use) * Ability to maintain existing pipelines in CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or equivalent * Proficiency with Git and standard version-control workflows * Hands-on experience with Docker and container workflows * Experience managing and maintaining production IT infrastructure * Comfortable working with a broad range of open-source technologies and tools Preferred: * Infrastructure as Code: Terraform (preferred), Ansible, or CloudFormation * Observability stack: Prometheus, Grafana, ELK/Loki, Datadog, CloudWatch, or equivalent-including building dashboards and alerts * Networking fundamentals: TCP/IP, DNS, HTTP(S), TLS, VPN, load balancers, VPC design ,basic firewall and routing * Cloud security: IAM, KMS, secrets management (AWS Secrets Manager, HashiCorp Vault), least-privilege design, audit logging * Database operations: PostgreSQL, MySQL, or Redis - backups, restores, basic tuning, monitoring * Incident management practices: on-call rotations, runbooks, SLI/SLO/SLA, blameless postmortems * Familiarity with data-platform concepts: Spark/PySpark basics, ETL pipelines (in the context of Databricks) * Experience writing and maintaining MCP servers, prompt-based automations, or AI-driven runbooks is a plus Exposure to GCP or Azure in addition to AWS ## Description The Infrastructure Engineer is responsible for the reliability, security, and continuous improvement of Lineate and customer infrastructure across cloud and on-prem environments. The role combines hands-on SRE/DevOps work - automation, observability, incident response - with support engineering for production systems. The engineer is expected to operate independently on most tasks, and drive infrastructure and tooling improvements, including the use of AI agents to automate routine operational work Accountable for * Reliability, availability, and performance of Lineate and customer production systems in accordance with agreed SLOs and support SLAs * Design, automation, and continuous improvement of cloud and on-prem infrastructure * Timely and high-quality response to incidents and escalated support requests * Security, compliance, and cost-efficiency of the infrastructure under the team's ownership * Day-to-day operations of the infrastructure owned by the team Main Responsibilities * Participate in a 24/7 shift schedule * Monitor systems and respond to automated alerts in line with Lineate support SLAs Diagnose and resolve system problems * Operate Kubernetes workloads and Databricks resources by following team playbooks and runbooks * Perform routine system administration on Linux and Windows servers * Respond promptly and professionally to customer inquiries via Slack, email, or Zendesk * Document, categorize, and prioritize incoming support requests * Communicate the status of open requests clearly and regularly to customers * Identify and implement automation opportunities, including AI-agent-driven automation of routine operational tasks (ticket triage, runbook execution, log analysis, knowledge-base maintenance) * Drive incident resolution by coordinating triage, implementing mitigation measures, conducting root cause analysis, and leading post-incident reviews * Maintain and improve runbooks, playbooks, FAQs, and internal knowledge bases * Implement and improve observability: metrics, logs, traces, dashboards, alerting, and SLO tracking * Contribute to CI/CD pipelines and basic infrastructure automation * Follow basic information security practices (IAM, secrets handling, least privilege) * Participate in the improvement of support and infrastructure processes ## Related Videos - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [ Evaluating AI models for code comprehension](https://www.wearedevelopers.com/videos/1462-evaluating-ai-models-for-code-comprehension) - [Branch your database like your code: How schema changes and pull requests go hand in hand](https://www.wearedevelopers.com/videos/350-branch-your-database-like-your-code-how-schema-changes-and-pull-requests-go-hand-in-hand) - [30 powerful AWS hacks in just 30 minutes: Boost your developer productivity](https://www.wearedevelopers.com/videos/1624-30-powerful-aws-hacks-in-just-30-minutes-boost-your-developer-productivity) ## Related Articles - [From Prototype to Production: Build AI Agents with This Free 4-Course Learning Path](https://www.wearedevelopers.com/magazine/655-from-prototype-to-production-build-ai-agents-with-this-free-4-course-learning-path) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best US AI Conferences for CTOs in 2026: Build vs. Buy, Vendor Evaluation, and Peer Intelligence](https://www.wearedevelopers.com/magazine/736-best-us-ai-conferences-for-ctos-in-2026-build-vs-buy-vendor-evaluation-and-peer-intelligence) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)