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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solutions Engineer - **Company:** Greenhouse Software, Inc. - **Location:** East Coast of the United States, United States (Remote available) - **Experience:** Expert - **Salary:** $182,000.0 - $226,000.0 - **Contract:** Permanent contract - **Skills:** Open Source Technology, Grafana, Kubernetes - **Published:** August 19, 2026 - **Apply:** https://job-boards.greenhouse.io/grafanalabs/jobs/6127968004 ## About the Role * Ideally located on the East Coast or Central Region of the US * 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. * We're a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership * We are a remote-first company so you would need to learn to work and collaborate with an international team * You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products * You will love solving technical challenges and thrive on bringing creative solutions to our customers * You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience-we are excited to see what unique experiences and skill sets you bring to the table! * You are self-motivated, initiative, creative, and maybe you've already done a brave thing or two in your life! ## Description Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Commercial Solutions Engineering team are our in-house, customer-facing product experts. The Commercial SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You'll Be Doing: * Join as an early member of a high growth team working together to solve technical and customer problems the right way * Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers * Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility * Deliver product and technical presentations to potential and existing customers * Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape * Drive product conversations based on need and problems learned during customer interactions * Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material, What is your experience with Kubernetes, Grafana and/or Observability? * What country and time zone are you based in?* Are you currently eligible to work in your country of residence?* Select... Do you now or in the future require visa sponsorship to continue working in your country of residence?* Select... Which of the following best describes you?* Select... How did you hear about this opportunity at Grafana?* Select... LinkedIn Profile* Share a link to your LI profile. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Grafana Labs's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... ## Related Videos - [5 steps for running a Kubernetes environment at scale](https://www.wearedevelopers.com/videos/88-5-steps-for-running-a-kubernetes-environment-at-scale) - [Understanding Kubernetes in a visual way](https://www.wearedevelopers.com/videos/100085-understanding-kubernetes-in-a-visual-way) - [Embracing the Hybrid Cloud: Unlocking Success with Open Source Technologies](https://www.wearedevelopers.com/videos/883-embracing-the-hybrid-cloud-unlocking-success-with-open-source-technologies) - [Introducing Green IT practices to a large Software Company](https://www.wearedevelopers.com/videos/792-introducing-green-it-practices-to-a-large-software-company) - [All your telemetry data from any source in one place](https://www.wearedevelopers.com/videos/57-all-your-telemetry-data-from-any-source-in-one-place) - [From developer to instructor and DevRel: navigating roles as as a woman in the tech industry](https://www.wearedevelopers.com/videos/867-from-developer-to-instructor-and-devrel-navigating-roles-as-as-a-woman-in-the-tech-industry) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [How Much Does a Software Engineer Make? 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