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# IT Support Specialist I

- **Company:** MILTON HERSPEY SCHOOL ALUMNI A
- **Location:** Norfolk, VA, United States (Remote available)
- **Experience:** Starter
- **Salary:** $52,000.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Information Technology Consulting, Network Troubleshooting, Microsoft Software, Networking Basics, Network Routers, User Administration
- **Published:** August 19, 2026
- **Apply:** https://www.careerjet.com/job/us3308d39a06118ac472b749c65d7d896f/eaa

## About the Role

As an IT Support Specialist, you will need a working knowledge of Microsoft technologies, workstations, and networks, along with a high value for customer service.

 * Minimum of 1 to 2 years' of remote and onsite desktop support experience
 * Direct experience with Windows 11 and Microsoft 365
 * Hands on experience with Active Directory user administration and basic networking
 * Managed Services or Technology Consulting experience a plus!

## Description

As an IT Support Specialist, you will troubleshoot a wide variety of challenging issues such as the following:

 * Troubleshoot, and resolve user support issues while maintaining customer satisfaction.
 * Support desktops, software and networks in multiple environments.
 * Diagnose, configure, and resolve network issues involving routers, switches, and connectivity.


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