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# Automation & Technical Support Technician

- **Company:** Greystone Data Solutions Inc.
- **Location:** Mt. Juliet, TN, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** System Configuration, Data Systems, Information Technology, Cisco
- **Published:** August 19, 2026
- **Apply:** https://www.wayup.com/i-j-Automation-Technical-Support-Technician-GREYSTONE-DATA-SOLUTIONS-INC-280106317171141/

## About the Role

2+ years of experience in automation, technical support, or a related field
Proficiency with automation systems, PLCs, or industrial control technologies
Strong troubleshooting skills across hardware, software, and network environments
Experience with data systems, IT infrastructure, or technical operations is a plus
Excellent communication skills with the ability to explain technical concepts clearly
Relevant certifications (CompTIA, Cisco, or automation-specific credentials) preferred
Ability to work independently and manage multiple priorities in a fast-paced environment

## Description

Greystone Data Solutions Inc is looking for a skilled Automation & Technical Support Technician to join our team in Southlake, TX. This is an exciting opportunity to work at the intersection of automation technology and hands-on technical support, helping drive innovative solutions for our clients. If you're a problem-solver with a passion for technology, we want to hear from you!
Responsibilities:
Install, configure, and maintain automation systems and related hardware/software components
Provide technical support and troubleshooting for automation equipment and infrastructure
Diagnose and resolve system failures, connectivity issues, and performance problems in a timely manner
Monitor automated systems and processes to ensure optimal performance and uptime
Collaborate with engineering and IT teams to implement system upgrades and improvements
Document technical procedures, system configurations, and support tickets accurately
Train end-users and staff on automation tools, systems, and best practices


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