> Markdown version of [/jobs/ext/2140389-contract-support-office-administrator](https://www.wearedevelopers.com/jobs/ext/2140389-contract-support-office-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Contract Support / Office Administrator - **Company:** kpm media ltd - **Location:** Swansea, UK - **Salary:** £23,000.0 - £25,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office - **Published:** August 20, 2026 - **Apply:** https://www.jobs.fmj.co.uk/careers/62598/Pfi-Asset-Performance-Manager-North-East ## About the Role * Ability to establish and maintain good client relationships both internally and externally * Previous working knowledge of planning work schedules * Previous experience within the FM or M&E industry (essential) * Excellent communication skills (verbal and written) * Ability to develop effective working relationships across management and staff * Ability to deliver quality results under pressure and prioritise work * Capable of delegating duties and tasks to other staff * Competence in Microsoft Office products especially Outlook, Word and Excel * Excellent time management skills ## Description Our client is looking for a Contract support to join a busy, expanding team to support with the smooth delivery of multiple projects and small works that they support their client with - the successful candidate will ideally come from a facilities management or M&E background and have experience working under pressure and against rapidly changing demands and priorities. This is an exciting opportunity to join a expanding business with aspirations to further growth and to progress within the role. The successful candidate will join a multi-disciplined team, covering national and sometimes International projects. Job Responsibilities: * Efficiently manage and schedule operative works based on client locations * Respond to service calls from Help desk and assign jobs to engineers * Act on emergency/reactive work requests * Ensure job board is maintained accurately daily * Regular liaison with engineers to monitor daily schedule planned activity is up to date * Amend schedules to cope with any reported discrepancies from plan * Escalate any service failings immediately to the operations and commercial teams * Timely escalation of any issues to the appropriate management team * Work with the head of operations in solutions to improve the CRM and job board system * Liaise with Technical Teams and Head of Projects ## Related Videos - [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [The Best Co-Working Spaces in London](https://www.wearedevelopers.com/magazine/296-the-best-co-working-spaces-in-london) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)