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# IT Supporter Helpdesk

- **Company:** Amadeus FiRe AG
- **Location:** Saarbrücken, Germany (Remote available)
- **Salary:** €45,000.0 - €55,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Azure Active Directory, Systems Integration, Microsoft InTune, Laptops, Front End Software Development
- **Published:** August 20, 2026
- **Apply:** https://www.adzuna.de/details/5847722303

## About the Role

* Abgeschlossene IT-Ausbildung, beispielsweise als Fachinformatiker Systemintegration, oder eine ähnliche Qualifikation
 * Erfahrung in der Administration von Windows-Clients und gängigen Frontend-Systemen
 * Kenntnisse in Azure AD / Active Directory
 * Idealerweise erste Erfahrungen in der Administration von Microsoft 365 (z. B. Microsoft Intune) sowie Druckern, Scannern und mobilen Endgeräten
 * Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift

## Description

* 1st- und 2nd-Level-Support, inklusive Fehleranalyse und Problemlösung
 * Betreuung der Frontend-Systeme wie Notebooks, PCs, Drucker, Scanner und Multifunktionsgeräte
 * Bearbeitung von Nutzeranfragen und Tickets
 * Administration und Weiterentwicklung der eingesetzten IT-Systeme, inklusive Nutzerverwaltung und Zugriffsrechteverwaltung in Azure AD / Active Directory
 * Planung und Umsetzung von IT-Projekten und Migrationen


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