> Markdown version of [/jobs/ext/2141690-drsn-noc-technician-iii](https://www.wearedevelopers.com/jobs/ext/2141690-drsn-noc-technician-iii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# DRSN) NOC Technician III

- **Company:** Everforth Apex
- **Location:** Scott Air Force Base, IL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Outlook, Cyber Security, Multiplexing, Internet Protocol, Microsoft Office, Network Control, Packet Analyzer, Network Management System, Microsoft PowerPoint, Network Routers, Computer Network Operations, Juniper, Cisco, Servicenow
- **Published:** August 20, 2026
- **Apply:** https://www.dice.com/job-detail/4277de99-b05f-415d-bfb6-d441803407f0

## About the Role

Education: High school diploma or equivalent.

Experience: 2-4 years of prior relevant experience.

Technical Skills: A general understanding of both voice infrastructure and IP network topologies is required.

Certifications: Must hold a DoD-8570 IAT Level 2 baseline certification (e.g., Security+ CE) prior to the start date.

Preferred Qualifications

 * Experience in a tech control facility or with cyber transport.
 * Experience with circuit actions.
 * Proficiency with the MS Office suite (Outlook, Excel, Word, Access, PowerPoint, TEAMs).
 * Experience with alarm surveillance, call routing, session initiated protocol, media call flow, packet capture analysis, or Juniper IP technologies.
 * Knowledge of routers, switches, crypto devices, CISCO, Juniper, video teleconferencing (VTC), or various voice services.

Work Environment

The position is based in a 24x7 operations center environment and requires the ability to work in shifts, including nights and weekends. The role may involve extended periods of sitting while using a computer or phone.

## Description

* Create, update, and resolve network problems and issues using the ServiceNow platform.
 * Notify necessary points of contact regarding network, circuit, or location incidents.
 * Execute network operations, including configuration and analysis of customer circuits across Time Division Multiplexing (TDM) and Session Initiated Protocol (SIP) trunks.
 * Work directly with customers and stakeholders to ensure maximum network availability.
 * Proactively monitor network alarms using platform-specific network management tools.
 * Provide timely situational awareness to leadership and impacted parties regarding network incidents.
 * Utilize incident management applications to document all aspects of reported outages, degradations, isolations, and resolutions.
 * Perform configuration maintenance on route plans, route lists, device profiles, calling search spaces, and route partitions.
 * Assess, identify, and recommend resolutions for various network incidents and configuration deficiencies.
 * Develop and recommend solutions and processes pertaining to network operations.


## Related Videos

- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready)
- [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data)
- [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy)

## Related Articles

- [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)